What our Customers say...

Testimonials

Efficient and professional. They kept us informed as to what, why, and how things were done.

SERVPRO has done a fantastic job with the clean up of our flooded basement. Appreciate the promptness and attention to detail. Chase was wonderful, asking with his crew. 

I am satisfied with the service SERVPRO provided. The workers were friendly, knowledgeable, and explained everything they were going to do ahead of time. I would definitely recommend SERVPRO to anyone needing their kind of services. 

Angie and Braye were very professional and competent. Very good at what they do.

SERVPRO did a great job!

Rick Franks of SERVPRO in Ohio was a consummate professional on the remediation of my house that was water-damaged by Hurricane Harvey. He arrived on the property only one day after the neighborhood was accessible, worked up a detailed quote and started the project the very next day. His crew worked diligently and did a fine job. They were courteous and respectful of the traumatic situation, and worked long hours to complete the job quickly and thoroughly. On his own time, Rick returned 3-4 days after the job was finished to check on any mold growth. The before-and-after photos he took of the clean up process proved to be valuable for my insurance claim. In every aspect of the job, SERVPRO did an outstanding job!

The SERVPRO team was efficient, and they completed the job with great accuracy.

Chase and his crew were polite, fast and worked very hard! 5 stars!

We have used SERVPRO several times an have found them to be efficient and professional. The technicians are friendly and helpful. They answer questions and explain procedures as the clean up moves along. We were very happy with their work and would be glad to recommend them to anyone who needs their services. 

Scheduled a time for their free program ERP. Arrived right on time, knew their stuff, explored options with my business, was polite, and look forward to the final plan. 

SERVPRO has the best team in the area. Their technicians are courteous and very knowledgeable.

Both were friendly and pleasant.

Great work ethic, and very professional, fast service!!!

I think they did a very good and timely job. Angie is great and very knowledgeable. I am glad SERVPRO was available to come on short notice and re mediate my water problem quickly.  

We were happy to be involved in a great community event with SERVPRO!

Was at my home, and did a wonderful job cleaning after my fire.

I would recommend this team to anyone. Speedy service and they worked with my insurance.

This team cleaned up my water damage really quickly, and they were very professional. I will recommend them to my friends and family.

The SERVPRO team of Hancock County is very professional. The team members are polite and get the job done quickly.

The team there is the best of the best. Thanks for all of the hard work and team working together. Could not have asked for better service.

Everyone was so great and they did an amazing job!

Rick and his crew are very professional and hard working. Very prompt response to the flood damage in our church basement. Would recommend them to anyone that needs clean up done.

We've recently had some work done by SERVPRO of Hancock County. When we made the call, it was almost "after hours.'' yet the gentleman who I spoke with, Scott Stelzer took it upon himself to come out & take a look at what we needed. He reassured us that the company would do whatever it took to make things right for us & put our minds at ease. Scott's very respectful & knowledgeable & has gone above & beyond. He's also stayed in contact with us to answer any & all questions we've had. The crew he sent out was also very helpful, respectful & knowledgeable. I wouldn't hesitate at all to recommend SERVPRO of Hancock County. In fact, we've already recommended them to several of our friends & once we're settled in our new home, I'll make sure SERVPRO is the only company we call.

Great job!!! Very Great Service! Very Happy!

The crew did an excellent job today. This is why I call SERVPRO. Could not ask for anything better. Thanks

Thanks for all your help today you guys are awesome!

Good work and did a good job.

Scott and the crew cleaned two rental units for us. They cleaned carpets and disinfected all surfaces. We are very pleased with their work and it was done in a very timely manner. We would give them a 10 out of 10 rating. Scott also explained everything the crew was doing to us.

Scott and his crew did an excellent job, and it was completed in a timely manner.