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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How to protect your home and family during a storm.

2/10/2020 (Permalink)

Year-to-year, the severity and frequency of bad weather is anyone’s guess. But, inevitably, a lot of homeowners end up dealing with property damage as a result of storms. Some things you can do to keep your home and family safe from these storms are...

1. REPLACE MISSING OR DAMAGED SHINGLES

If a shingle is damaged, it’s more likely to break free. If it’s missing, well then you’ve got a gap for wind to get under and do even more damage.

Note that when you’re installing or replacing shingles, they must be nailed properly — NOT above the nail line.

2. REPAIR LOOSE SIDING

The same rules as roofing apply to siding: it’s important to ensure your siding isn’t damaged.

3. KEEP YOUR GUTTERS CLEAR

Make sure your gutters are free-flowing and your downspouts flow away from your foundation.

Water damage or flooding is one of the quickest ways to devalue your home. So ensuring your gutters are clear is the first line of defense in helping water to flow away from your home. Which leads to another important preventative measure …

4. ENSURE WATER CAN FLOW AWAY FROM YOUR HOME

The grade of your lot should keep water flowing away from your home and into a ditch, drain, or some other proper retention area.

5. KEEP YOUR SUMP PUMP IN WORKING ORDER

Before Spring rains start up, we suggest checking whether your sump pump is in working order. If you want to feel extra-secure, having a backup sump pump is a sure-fire way to prevent basement flooding.

6. ENSURE PROPER SEALING OF DOORS AND WINDOWS

Wind only needs a small opening to get underneath something like a shingle or siding and rip it off. And in the event of tornadic winds, a small opening in your windows or doors could enlarge (read: break) and allow enough wind inside to compromise your home’s roof.

7. CHECK FOR LOOSE FENCE POSTS

Wind will surprise you. Anything that’s not nailed down is a liability, and that includes fence posts, which are often forgotten or ignored in homeowner’s storm-prep.

Checking your fence’s footing is as easy as giving each post a strong shake to check for loose ones.

8. REGULARLY TRIM YOUR TREES

Problem tree limbs can damage your home, a vehicle, or even your neighbor’s property. Regularly trimming the trees on your property is an excellent way to protect your roof and windows.

9. WALK AROUND YOUR PROPERTY

A lot of people don’t have the time or skills to check and/or repair everything on their property before storm season kicks up. But, if you know a storm is coming, there are some very basic steps you can take to minimize its impact.

10. KEEP A GENERATOR ON HAND

A bad storm could potentially knock out power to your home for a couple of hours — or days. Having a generator on standby could go a long way towards ensuring you don’t lose your food, or the livability of your home until power is restored.

SERVPRO®- 24hrs a day 7 days a week!

2/10/2020 (Permalink)

SERVPRO® of Hancock County, a locally owned and operated company located in Findlay, Ohio -  providing 24-hour, 7 days a week, emergency services. When you are dealing with an emergency situation, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the situation.

We Answer the Phone Ready to Help Call Today – 419-299-3774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO® of Hancock County has the specific training and experience to help you through this tough time. We specialize in restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO® Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the home or business
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity available (on-site)? 

After receiving your phone call, our Production Manager, Chase will assemble our highly trained technicians who can respond immediately to your residential or commercial emergency. Rest assured, no matter the size - our HEROES are always ready for any emergency that comes up.  We're here to help, "Like it never even happened." ®

About SERVPRO® of Hancock County 

SERVPRO® of Hancock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reach directly by calling 419-299-3774.

What can really happen to your home after a storm

1/31/2020 (Permalink)

Lightning storms can occur anywhere in the U.S., and they bring the threat of fires and severe structural damage. Even if your lightning rods work properly by channeling the energy to the ground, it’s possible to see damage to electrical wiring, appliances, antennas, satellite dishes, cable or telephone lines, and steel framework. Unless there are signs of fire, be sure to stay indoors until the storm is over because your home will protect you.
Thunderstorms come with risks even if you aren’t hit by lightning. You could see dangerous flash flooding, hail and high winds.

Flooding presents a serious risk to your home and your safety. According to the U.S. National Severe Storms Laboratory, floods kills more people every year than lightning, hurricanes and tornadoes combined.

When it comes to structures, flooding can lead to dangerous contamination and damage to drywall, support beams and foundations. You are at risk for mold within the first 24 hours of a flood, so it’s vital to stop the water from flowing and start remediation quickly.

Different types of floods come with different risks. River floods and flash floods are common when snow melts and have been known to completely overwhelm structures. Coastal floods and storm surges are even more dangerous, and usually lead to evacuation warnings. These can destroy homes entirely, so it’s best to listen to weather reports and plan ahead. Debris flows, which are often made up of heavy mud and plant material, can crush houses and sweep them away.

Damage from wind can be widespread and can affect not only your structure but also surrounding landscaping and asphalt. Be aware of the potential for falling trees and poles and damaged power lines, and take care of these problems right away. After the storm, examine your property for structural damage to the home, including windows, siding and roofs. In the most extreme scenarios, roofs can be blown clean off.

SERVPRO is always here to help

1/31/2020 (Permalink)

Experiencing a loss of any kind is never fun. Whether it’s a water loss, fire damage, or microbial growth, SERVPRO® of Hancock County can help you with your situation. We are your local, hometown cleanup and restoration company, and our goal is to be as close-knit with the Hancock County community as possible. We strive to provide excellent service. 

The quickest, and most efficient contact method for reaching us, is to give us a call of our local franchise location! Our telephone number is 419-299-3774. Don’t bother calling those companies who may take upwards of a week to get in touch with you. You can call us 24/7, we will be available as quickly as possible! We know that any type of damage can be rough on a family and that is why we make sure we are there to help as fast as we can to make sure its "Like it never even happened."

Don’t let your damages go without care, the staff at SERVPRO® of Hancock County can help!

How quick water damage can turn into a mold problem

1/31/2020 (Permalink)

When you experience water damage, you’re likely not thinking about mold growth. You’re more concerned with the situation at hand – all of the water sitting on your floor. But mold is a genuine concern. In fact, it should be one of your primary concerns when dealing with water damage. Before long, your home could be infested with all manner of mold spores. These spores travel through the air, into the air ducts, and can cause poor indoor air quality and illness. When dealing with water damage, you’re on the clock. It’s best to schedule mold remediation alongside water damage restoration for the best results.

Once mold sets in, it won’t be long before it starts reproducing new spores into the air and spreading its influence throughout the house. In fact, it can be just a matter of hours before mold spreads throughout the home. The spores will travel via any opening, including an open doorway or through the air ducts. The air ducts are particularly troublesome. In most homes, the air ducts connect the entire house together via the HVAC system. From there, the mold spores will have access to every room of the house.

If you have any type of water damage do not hesitate to call SERVPRO of Hancock County for the service you need at 419-299-3774.

Why SERVPRO is for you!

1/31/2020 (Permalink)

Why should you choose SERVPRO® of Hancock County to assist with your restoration needs?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO® Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO® Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO® of Hancock County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Our caring staff is available 24/7 to help! Call us at 419-299-3774 with any questions!

The way a home is restored after a fire!

1/24/2020 (Permalink)

A fire–and the smoke that’s generated –impacts specific aspects of a house differently and therefore each area may call for a different method of sanitizing, restoring or rebuilding.

You may not be able to observe the extent of the fire damage because often it has occurred in areas that aren’t visible, such as behind walls and in the attic or it has affected the structural, electrical or plumbing systems.

Even walls or surfaces that are not in the same room where the fire originated can be damaged.

In addition, surfaces with smoke damage and soot require special cleaning agents, as ordinary household cleaning products can be ineffective or may even cause additional damage.

If water damage happens –from extinguishing the flames or if the sprinkler system goes off through the fire then there is a potential for mold growth, which may also have to be addressed in addition to fire and smoke damage.

If you experience a fire and need a clean up done do not hesitate to call SERVPRO of Hancock County at 419-299-3774.

Flooding and what it does to a home or business

1/24/2020 (Permalink)

As most people are well aware, the immediate impacts of flooding include loss of human life, damage to property, destruction of crops, loss of livestock, and deterioration of health conditions owing to waterborne diseases. As communication links and infrastructure such as power plants, roads and bridges are damaged and disrupted, some economic activities may come to a standstill, people are forced to leave their homes and normal life is disrupted.

Similarly, disruption to industry can lead to loss of livelihoods. Damage to infrastructure also causes long-term impacts, such as disruptions to supplies of clean water, wastewater treatment, electricity, transport, communication, education and health care. Loss of livelihoods, reduction in purchasing power and loss of land value in the floodplains can leave communities economically vulnerable.

Floods can also traumatize victims and their families for long periods of time. The loss of loved ones has deep impacts, especially on children. Displacement from one's home, loss of property and disruption to business and social affairs can cause continuing stress. For some people the psychological impacts can be long lasting.

Why SERVPRO could be good for your business

1/24/2020 (Permalink)

SERVPRO of Hancock County can do many things for a business that has had damage done to the building. SERVPRO offers many different services to businesses with damage including but not limited to: general clean up, water damage clean up, fire damage clean up, mold clean up and many more.

SERVPRO has been helping families with clean up and restoration since 1968. We always do our best to make sure our customers and business are happy with our process. 

If you get damage to your business and are wondering who to call call SERVPRO of Hancock County at 419-299-3774 and we will be there to help the best we can so that you can be up and running again in no time. We are always here to help 24/7.

How to stay safe after a storm has damaged your home

1/24/2020 (Permalink)

Dealing with wind or water damage to your home caused by hurricanes, tornadoes, or other severe storms can be both difficult and dangerous. Here are some tips on how keep your family safe and begin to get your life back together after a storm hits.

 

Staying Safe After a Storm

    • Listen to the radio for advisories and other instructions.
 
    • Do not venture outside until it has been declared safe to do so.
 
    • Stay away from downed power lines and avoid standing water or metal objects near downed wires.
 
    • Leave and do not enter buildings that have sustained structural damage.
 
    • Stay away from damaged trees and dangling or broken limbs.
 
    • Do not swim or wade in flood waters.
 
    • Check on neighbors, especially those who are elderly or disabled.
 
    • Watch out for snakes or other wild animals.
 
    • Turn the gas off at the meter if you smell gas.
 
    • Do not drive unless absolutely necessary.
 
    • If you must drive, watch for undermined roads and damaged bridges.
 
    • Do not attempt to drive through flooded streets or bridges.
 
    • Avoid using candles or other open flames indoors.
 
    • Keep a fire extinguisher handy at all times.
 
    • Test battery powered smoke and CO alarms.
 
    • Make sure your sewer system is working before flushing toilets.
 
    • Keep pets indoors and use a leash when taking them outside.
 
    • Operate generators outdoors in the open away from windows and doors.
 
  • Don’t eat perishable food that has warmed to over 40° F.

Water Damage? Some things you may need to know about the drying process.

1/22/2020 (Permalink)

If you happen to get water damage in your home or business you have probably had to get someone out there to dry it out and take care of the problem. have you ever wondered how the drying process works when this happens? Here are some tips on what we do here at SERVPRO of Hancock County to dry out your home or business from water damage.

After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

SERVPRO professionals will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

They also check the moisture levels to monitor the drying process.

If you get any type of water damage do not hesitate to call your local SERVPRO at 419-299-3774.

What to do while waiting on SERVPRO after a fire!

1/22/2020 (Permalink)

The steps you take immediately after a fire, especially within the first 24 hours, can determine whether or not you successfully restore your property and belongings. Your actions also have an impact on your health and safety, as there are many hazards to be aware of during the cleanup and restoration.

The smoke and soot left behind after a fire can be extremely hazardous and even cost lives. In fact, smoke inhalation is the leading cause of death amongst fire victims. Soot inhalation can cause severe illness or death as well.

Your first priority is to have a qualified fire damage restoration specialist come right away to assess the damage and ensure that the proper steps are taken as quickly as possible.

  1. Get clearance from the Fire Marshal before obtaining access into the building.

  2. When entering a building after a house fire, always wear a protective face mask to prevent inhaling any lingering residue from the smoke.

  3. Relocate pets and children to other lodgings if the fire residues are too heavy.

  4. Open windows for ventilation if weather permits.

  5. Stay away from any damaged areas that may be unsafe, including carpeting or furniture that has residue from the fire.

  6. Take videos or pictures of the damage sustained as soon as possible.

  7. Hire a qualified contractor to board up broken windows, open doors, holes in the roof and other open areas in order to prevent additional damage from vandalism, bad weather or theft.

  8. Dispose of open food containers and contaminated foods, as well as food items and canned foods that were exposed to the heat. Do not use contaminated dishware or utensils, which should be inspected by a fire damage specialist, who will determine whether or not they are salvageable or will need to be disposed of.

  9. Make a list of everything that has been damaged for your insurance carrier.

  10. Don’t use any computers, TVs or other electrical appliances, as shorts in the wiring can cause electrocution. Empty your refrigerator and freezer of their contents and prop open the doors to allow for proper ventilation.

  11. Send receipts for any necessary temporary repairs made to your insurance carrier for reimbursement purposes.

  12. Wait until your insurance adjuster has seen the damage before you make any permanent replacements or repairs.

  13. Don’t attempt to clean off smoke and soot residues from surfaces on your own.

How to prepare for tornado season.

1/22/2020 (Permalink)

To protect your property, your family, and yourself during a tornado, it’s useful to develop a plan before the tornado hits. Make sure everyone is familiar with this plan.

As part of the plan, gather contact information and important documents in one place.

Contact information: You should record contact information for:

  • Family members – personal cell phones
  • Workplaces
  • Schools
  • Babysitters
  • Utility companies
  • Any other relevant contact details (such as family friends)

By recording all of these, you can contact friends, family members, and other important people at any time. 

Important documents: Your plan should contain copies of:

  • Birth certificates
  • Social security cards
  • Insurance policies
  • Photos of your property, for insurance purposes

These documents will be vital if you need to evacuate the area or file an insurance claim following a tornado.

You should also create multiple evacuation plans, in case you need to leave the area and one route is not accessible.

Step 2: Build an emergency kit

The second step to preparing for a tornado is to make an emergency kit. Emergency kits are helpful in the event you lose power or other utilities, get injured, or become trapped. An emergency kit should include:

  • Enough water and food for at least three days per person
  • A device for communication (such as a radio)
  • First aid supplies
  • Spare clothes
  • Flashlights
  • Batteries
  • Toiletries
  • Maps of the local area
  • Medications

How many supplies you need depends on the size of your family. Be sure to pay extra attention to any special circumstances within your family; any infants, medical conditions, or pets will require extra resources. Take all this into account when preparing your emergency kit.

Step 3: Identify shelter areas, or build a safe room

Another way to prepare for a tornado and stay safe when a tornado hits is to identify or build a safe place in your home to take shelter. Your shelter area or safe room should:

  • Be on the lowest floor
  • Have no windows
  • Be as close to the center of the building as possible
  • Contain your emergency kit

For these reasons, basements tend to make good shelter areas. If you don’t have a basement, a centrally located bathroom or closet also works.

When the tornado hits, you might not be at home, so identify other safe buildings and tornado shelters in the area, too, such as offices, schools, or town halls.

Why SERVPRO is good for your business!

1/22/2020 (Permalink)

If your a business owner I bet you have had some sort of damage done to your business. 

If you get water damage from heavy rain fall to a burst pipe or fire damage or even damage from a strong storm SERVPRO of Hancock County is here for you.

SERVPRO of hancock county can handle almost all the clean up and restoration needs you will need for your business to be back up and running in as short amount of time as possible. We handle everything between water damage, fire damage, mold, storm damage, and so much more. 

If you ever need some clean up or restoration at your local business call SERVPRO of Hancock County at 419-299-3774 for all of those needs.

Maintaining a clean and safe commercial work place

1/21/2020 (Permalink)

There are many ways to make sure your workplace stays clean and safe.

* Make sure floors stay clean and dry so that falls slips and any other accidents do not occur.

*eliminate fire hazards by keeping only the necessary amount to combustible materials in the designated area.

* control dust and dust particles

*keep walk ways clean of mess and clutter

*store all items properly 

*make sure to always have the correct amount of personal protective equipment available.

*work area mats should be kept clean to avoid the spread of hazardous materials 

* remove any damaged tools from the work area

*written protocols help everyone to know when and how to do the job they are doing to make sure they are safe and no one gets hurt.

If for some reason your business gets damaged some how call SERVPRO of hancock county at 419-299-3774 and we may be able to help!   

Do you know what the fire damage legal liability is?

1/21/2020 (Permalink)

Fire damage legal liability means that the insured party is responsible for any fire damage caused to rental property. Because the rider designates legal liability, it must be determined that the insured caused the fire for the coverage to apply.

Business Coverage Applications

Fire damage legal liability applies to commercial or industrial space and/or equipment that a business owner rents for a business. It also applies to residential, commercial or industrial space and/or equipment that a business owner leases. The coverage can extend into rented garage space or any other property designated to be within the insured’s control.

Liability Coverage Amount

It is important to determine the exact value of the rented space and/or equipment to ensure that the fire damage legal liability covers the full amount. For example, if a $100,000 rental space were destroyed by a lessee’s fire, a $50,000 rider would not fully cover the damages caused to the rental property.

Common storm damage

1/21/2020 (Permalink)

Severe storms can be frightening and dangerous, and safety has to be your first priority. If your area has seen major problems, be careful. If you think your home has been structurally damaged or if flood risk remains, don’t go inside until a professional says it’s safe. Spending a few nights at a friend’s house or in an emergency shelter is a small price to pay.

Once the disaster has passed, it’s important to assess the damage and get started with cleanup and restoration. Below, we’ve provided information about the damage different kinds of storms can cause and how you can protect your property value in different scenarios.

Any time you have any type of damage to your home or business because of a storm call SERVPRO of Hancock County at 419-299-3774.

Own a Business?

1/21/2020 (Permalink)

Do you or someone you know own a business?

If so SERVPRO of Hancock County may be for you if you have any type of damage to that business.

Here at SERVPRO we work with the customer to clean up any type of water damage, fire damage, storm damage and so much more in a timely manner.

Our team is always here to help in any way they can. They will make sure the job gets done and gets done right! We are a company that works together to get this work done for you as quick and the best we can so that your business can be back up and running in no time. 

If you have any questions please give us a call at 419-299-3774 and we will be happy to help you with whatever it may be that you need!

What to do and what not to do AFTER a fire.

1/20/2020 (Permalink)

What to do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.

What NOT to do:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting a professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

How to prepare your home for a winter storm!

1/20/2020 (Permalink)

It is that time of year again! It is always good to know what you need to do to prepare your home for a winter storm.

There are many things you can do to prepare for a winter storm. Some key things to make sure your home is safe for a winter storm are: making sure the attic, basement, and walls are insulated properly so that your home stays warm and warms up more efficiently, also heating systems should be cleaned and serviced properly each year before use to make sure they are safe and working properly. Any drafty areas should be caulked or repaired and the roof should be checked to ensure no leaks are coming from it and make sure it can bear the weight of the snow. 

If your home happens to get damaged in a winter storm call SERVPRO of Hancock County at 419-299-3774 so we can help you get it taken care of properly! 

Is there anyone that can help?

12/10/2019 (Permalink)

Christmas Tree A beautifully decorated Christmas Tree

It's 2:00 in the morning on Christmas day. You wake up to nestle the kids Christmas presents under the tree. You're tired but know you must accomplish this task before the kids wake up bright and early at 6am. You walk down the stairs to the basement to grab the presents only to find an inch of water in your basement. Oh no! What do you do? It's Christmas Morning.. you doubt any one is available to help on a holiday! That's when you remember SERVPRO® of Hancock County is always available, 24/7 to make it 'Like it never even happened®'.

You call your local SERVPRO® at 419-299-3774 to get some help. Within an hour, a full crew of SERVPRO® of Hancock County elves come to the rescue at your home to remove the water. By 4:00 am the SERVPRO® of Hancock County elves are quickly working to set up any equipment needed in order to properly dry out your basement. They work quickly and efficiently to be gone before the kids wake up so you can enjoy your Christmas. Rest assured, they are here to help dry up your space as quickly as possible! 

We understand no one wants to have any type of water intrusion in their home - that's where we come in. Always ready, 24/7 to clean up your space, file your insurance claim and help in any way we can to make it, 'Like it never even happened®'.

Gobble Gobble!! It's almost Turkey Time!

11/5/2019 (Permalink)

2019 November Calendar Gobble Gobble!!

Is your house ready for the holidays?
It’s that time of year where family and friends are gathering, grandchildren playing in basements and backyards. Dining tables are being set up and thanks is being given. We know the holidays can be stressful, and We're here to Help®, with our
holiday express cleanup service.


For our holiday express clean up services, we offer:


Duct Cleaning
Carpet and drapery cleaning
Basement and Garage clean out
Power washing of siding,
decks and sidewalks.
Attic insulation removed and installed
or mold clean up of that closet you
haven't opened since last year
We do any of the clean up you don't want to do, or don't have time to get to.
Our uniformed, trained, courteous staff will get the job done quick and right.
Call us today a 419-299-3774 for a free inspection and estimate!

Our Production Manager, Chase Perkins is also available to be reached by email at CPerkins@SERVPROhancockcounty.com

or you can reach our Office Administrator, Deborah Mericle at 

DMericle@SERVPROhancockcounty.com

Remember no matter what comes your way - we're available 24/7/365 to help you with all your home or commercial needs!

A Team and Why We Love SERVPRO®

10/22/2019 (Permalink)

five men and two women in black shirts in front of green truck Our team!

Here at SERVPRO® of Hancock County we are excited to come to work daily. We're happy to be first to every disaster.  We took some time to talk with our HEROES of SERVPRO® of Hancock County to find out why we love SERVPRO®

Our close knit team comes to work daily ready to be on site for every disaster! Don't forget we're available at 419-299-3774 -  24/7!

We first spoke with our Mitigation Tech, Phil about his experience with SERVPRO® of Hancock County.  Phil shared with us that SERVPRO® to him is a family atmosphere. "I really enjoy how each member of our team is like one family." Phil has been with us just over six months but started his initial career in 2014 with another SERVPRO® franchise.  After leaving the SERVPRO® franchise Phil proudly served our country from 2016 - 2019.  Our SERVPRO® is One Team and One Family and happy to have Phil loving SERVPRO®!

After speaking with Phil, we took the opportunity to talked with James - Mitigation Technician. James took a couple minutes out to let us know what SERVPRO® means to him. He shared his reasoning for loving SERVPRO® because he enjoys helping people! "I love SERVPRO® because of my co-workers and us coming together to help our customers!" James starting with us in July of 2019.  Before coming to SERVPRO® of Hancock County, James was living in Texas as a Construction Foreman. He came home to be closer to his family and enjoys the family atmosphere here at SERVPRO® of Hancock County. We're happy he chose to come work with us!

Our next HERO is Braye, Mitigation Supervisor. Braye started with us in 2017. He came with prior experience from another SERVPRO® franchise. Braye embodies the SERVPRO® family attitude. "I like about us, collectively is our atmosphere we're in. We can all make a difference." He shared with us. "Bringing the family atmosphere to the job site helps us help the customers handle any emergency." 

Casey, Mitigation Supervisor spoke with us today as well. He shared his love of why SERVPRO® of Hancock County. He shared, "I started at SERVPRO® of Hancock County 2017 and left for a short period of time to return. I love the family atmosphere and how we are here to help others!". Casey also shared, "I really enjoy meeting new people and helping them through any emergency situation." To the job site Casey brings a great attitude, humor and the willingness to help his fellow SERVPRO® family.

Our newest addition to the team is Jim Norris, Project Manager. He joined our team in August 2019 after working for an Abatement company for 10 years. "I joined the SERVPRO® of Hancock County for a better opportunity professionally and personally." Jim has been able to spend more time with his family. "I have a greater opportunity for advancement." We asked Jim why SERVPRO® and he responded, "When I first started here, the team was unified and I wanted to be part of it. I was instantly welcomed in to the SERVPRO® family. It's important for the family atmosphere in work. It allows us to provide better services to our clients."

Stay tuned for next blog featuring our Production Manager, Chase Perkins share his love of SERVPRO®.

The History of Halloween

10/15/2019 (Permalink)

Scary ghost Happy Halloween!

We all love Halloween and the traditions it brings but most don't know where Halloween originated from or where we get a lot of the traditions from. The word Halloween literally means hallowed evening and was called “all hallows eve” by early European settlers. The earliest known root of Halloween came from the Ancient Gaelic festival Samhain. This festival was held on October 31st when the veil between the living and the dead was thought to be the thinnest. Costumes were worn as disguises against ghosts, though eventually the costume tradition died out but was brought back into popularity by young Scottish and Irish children. The kids found it amusing to use the costumes to scare others which is where we get the dress up tradition. They also enjoyed special feasts and carved lanterns out of gourds which is what eventually evolved into the pumpkin carving we know and love now. As time went on, traditions became more lighthearted and moved some focus off of communicating with the dead and was replaced with fortune-telling. Bobbing for apples became one way for young maidens to “see” who was her future husband. All suitors would be represented by an apple and it was thought that whichever apple she bit into represented her best match. Children in this time would go door to door requesting “soul cakes”. Soul cakes originated from “all souls day” on November 2nd but was eventually incorporated into Halloween and became what we know now as “trick or treat”. Halloween was not celebrated in North America until settlers from Ireland and Scotland made their way over. The earliest days of “Halloween” celebrations in North America were more about celebrating the upcoming harvest than the candy loving holiday we know it as now. By the early 20th century, Halloween had spread over the whole of North America and slowly became the beloved holiday we all know today.

Always remember if you have a spooky situation at your home or business, we're available 24/7 by calling 419-299-3774.

September Is National Preparedness Month

9/4/2019 (Permalink)

September is National Preparedness Month. It is a great time for Hancock County residents to take steps now to ensure they are better prepared for any disaster.
“It’s never too late to plan and prepare for disasters,” Governor Mike DeWine said. “Emergencies and disasters can happen
anywhere, at any time, often without any warning. National Preparedness Month is a good time for individuals and organizations to take steps to be better prepared for the next
disaster.”

Here at SERVPRO® of Hancock County, we’re
committed to be with you every step on your journey back from whatever happens. We are always here to help even before a
disaster, rather than spending money bothering people cold calling, handing out candy (which we will be doing at the Halloween parade in Findlay), we want to put our expertise to use at no cost to local businesses with our ERP (Emergency
Ready Plan). The ERP profile is a way to prepare small and medium size companies for disasters before they happen. ERP’s are a great addition to any existing disaster recovery plan as well as a good starting point for companies that have never
developed contingency plans. For more information and or set up an initial consultation, please contact Hailleigh Snyder, Marketing Representative, at 567-301-7022.


ERP’s are provided at no cost to local businesses, because we’re willing to spend our time helping local business owners and managers with their disaster planning. We do this because
experience has taught us that less than 50% of business that did not prepare ahead of time, recover from disaster. But 85% of
companies that have contingency plans manage to get back on their feet. I want to see recovery get to 100%. 


In the 2007 flood, we lost far too many businesses and homes in our community “Take a few moments today and make plans to
protect your loved ones,” said Sima Merick, Executive Director of the Ohio Emergency Management Agency. “Knowing what
hazards or severe weather events could impact your area; making and practicing your emergency plans; updating your disaster supply kits – these are just some things everyone can do to be self-sufficient, and to enhance community resilience.”


SERVPRO® of Hancock County is always "Here to Help®"!

Water Damage? Oh No!

9/1/2019 (Permalink)

Excessive Water

Did you know SERVPRO® of Hancock County is available 24 hours a day for all water emergencies, large or small? Dealing with a water loss is extremely crucial! A delay of just a few hours can increase the severity of the water damage. A delay of 48 hours or more can also open your possibility to microbial growth!

24 Hour Emergency Service

Flooding and water emergencies happen on their own timeline, not ours.  That's why we're available 24/7/365 to ensure when your emergency occurs, we're available to help!

Check our our quick links for important notes about water losses.

http://www.SERVPROhancockcounty.com/commercial-water-damage

https://www.SERVPROhancockcounty.com/water-damage-restoration

Our highly trained staff is always here to help.  Whether you have questions in regards to your insurance coverage, the process of your claim or the processes we use to ensure your water loss is properly cleaned up and dried out. All of our staff are available to help you through out the entire process! We understand that emergencies such as these are never expected and can create other issues! That's why it's so important to contact us as soon as you're aware of any water loss. 

Remember we're Here to Help®! You can call us day or night at 419-299-3774 for all your emergency needs! 

August Newsletter

8/7/2019 (Permalink)

August Newsletter

Can you believe it’s August? Heat, humidity, tornado’s,
back to school and allergies. With the whirlwind, both
literally and figuratively, this month having your plans
and life hacks in order can really save you a lot of time
and stress. Here are some tips to get you through.
Heat: Make sure everyone has plenty of water, keep pets
and kids in the A/C during the hot part of the day. If
your A/C goes out: 50 North, The Red Cross, and the
Public Library are all the places you can go to get relief
from the heat.
Tornadoes: Download a good tornado warning app, the
Red Cross has a free one and NOAA has a pay app.
Make a survival plan with your family and drill
particularly if you have young children. For planning
resources go to https://www.ready.gov and https://
ready.SERVPRO.com/
Back to school: local stores may have your school supply
lists. Get kids back in to a regular sleeping habit. Make
sure uniforms or clothing are compliant with the
schools policy. Plan for lunches, vitamins and doctor
visits. Take young children to visit the school before the
first day if you school allows it.
Allergies: August can be rough on anyone with allergies
or asthma, so remember your medications, change your
furnace filter, clean and vacuum regularly. Some
seasonal sufferers find great relief in having their
ductwork and carpets cleaned. Also, keep basements
and crawl spaces dry and ventilated, stagnant damp air
can aggravate allergies and even cause illness.
At SERVPRO® of Hancock County, we’re “Here to
Help®” you can call us at 419-299-3774 with any
cleaning questions.

School's In Session

7/31/2019 (Permalink)

School is ready to go in session!

August is here which means it's back to school time! Educational institutions can depend on SERVPRO® of Hancock County. We're available 24/7 to make it 'Like it never even happened®'.

Educational institutions can depend on their local SERVPRO® Franchise Professional for fast, thorough service in the event of fire, water or mold damage. With 24-hour emergency response, SERVPRO® Franchise Professionals provide mitigation, cleanup and restoration services to reduce recovery costs and to help ensure minimal interruption to your curriculum.
Your local SERVPRO® Franchise Professional also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery and drapery dry cleaning, indoor air quality and vandalism cleanup. Our Franchise Professionals are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants.

Restoration:

• Fire, Smoke and Soot
•Water Removal and Dehumidification
• Mold Mitigation and Remediation
• Catastrophic Storm Response
• Move Outs and Contents Restoration
• Electronics and Equipment
• Document Drying
• Contents Claim Inventory Service


Cleaning:


• Air Ducts and HVAC
• Biohazard, Crime Scene and Vandalism
• Carpet, Upholstery, Drapes and Blinds
• Ceilings, Walls and Hard Floors
• Deodorization

If you're in need of any of our services, we can be reached by calling 419-299-3774 or by emailing our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com

We're always Here to Help!

Moving Time!

7/3/2019 (Permalink)

Moving Time


Summer brings the opportunity to all for moving to new homes, new rentals and even new business locations. We're excited to announce that we too are joining in the summer move. Effective August 1st, 2019, we will be moving our business location to a new facility at:


2042 Tiffin Ave
Findlay, Ohio 45840


The last few years have been great for us at our
current location. We've enjoyed the location and out great neighbors! While moving can be very taunting, our staff is excited for this new
opportunity to be located within Findlay proper and to be close enough for our clients to come out and see us! Be on the look out for an open house after we're all moved in.


There's no need to worry should a loss occur at your home or business because in the midst of our move our staff will still be available 24/7 to help with any loss you may have.

You can reach us at:
Chase Perkins - Production Manager
567-301-0086
CPerkins@SERVPROhancockcounty.com


Deborah Mericle - Office Adminstrator
419-721-3851
DMericle@SERVPROhancockcounty.com


Just remember no matter our location, We're here to help! 'Like it never even happened®"

Viva Vacation!

6/10/2019 (Permalink)

Viva Vacation

Viva Vacation

Fresh mountain air, swimming with dolphins, sipping wine at Martha’s, or taking a stroll on the boardwalk, we all want them, we all need them.  Whether you're a mouse ears fanatic or all inclusive resorts snorkeler, vacations are important. Before you pack your suntan lotion and best Hawaiian shirt there's a few things you should really do to protect your home, so we made a little checklist to help you out.   

  • Turn the water heater to vacation setting.
  • Shut off the water main, or all other shut off valves
  • Adjust the thermostat (never below 50°)
  • Ask someone you trust to stop by and check on your house while your gone
  • Make sure all your doors and windows are locked
  • Get a timer that turns on and off a lamp or 2 around the same time you would if you were home
  • Check your fuse box and make sure your sump pump is working
  • Clean out rain gutters
  • Check your washing machine, nothing worse then coming home to a musty, moldy load of laundry.
  • Stop the mail and newspaper or have someone you trust pick it up.
  • Park your car inside the garage
  • Turn on your porch lights and or Install motion activated sensors on outdoor floodlights.  
  • Unplug appliances and electronics to reduce chances of a short.
  • Check smoke detectors
  • Cut your grass, and if your going to be away too long hire a reputable bonded lawn care company to take care of the lawn till you get back.
  • Leave a key with a trusted friend or relative
  • Call your credit card company and home security company let them know you’ll be out of town
  • Take out the trash, especially anything that might start to stink
  • Dispose of any food that could go bad before you return from vacation

If something happens during your vacation, SERVPRO® of Hancock County is always here to help.  Our highly trained team can assess the damages, email or text you pictures, and start cleaning or fixing your home, so you can finish your vacation with peace of mind.  SERVPRO® of Hancock County is ready for whatever happens with the team and the tools to make it "Like it never even happened."

Life is Good

5/20/2019 (Permalink)

Life is Good

From the Desk of Owner, Richard Franks:

Life is good

We used SERVPRO® of Hancock County for mold remediation services. We could not have been more impressed and satisfied with the knowledge of the staff, willingness to accommodate, and the finished product. They were understanding to our situation and their industry knowledge helped ease our concerns. There was absolutely no high pressure sales pitches. Their ability to provide concise answers and solutions ultimately sold us on the company and we are glad we chose them.

(Recent SERVPRO® of Hancock County Customer)


Building a successful company that takes care of the needs of customers is what it is all about. For most of my life I was on the front line, traveling to natural disasters, meeting with people impacted by fire, flooding, tornadoes, hurricanes, and even Eagle Creek when it gets out of its banks. For decades, I hauled away damaged walls, carpets, roofs, and closet doors. We helped people connect with the right carpenter, drywall installer, or general contractor. We traveled from Findlay to Fostoria, from Upper Sandusky to Ottawa and across the United States to Texas and Wisconsin. As I get older and find it harder to lug out that extractor full of muck, I find myself actually helping more people then I use to. By spending my time focusing on our mission to develop a team of quality people who focus on excellent service, fairness and mutual respect, we reach and help more and more people every year. I miss the personal face to face satisfaction of restoring someone's home and property, but helping the next generation of mitigation specialists to live out our mission to make Fire and Water damage “Like it never even happened®”, is deeply satisfying, and I know we have the right people when I see reviews like this.    

Real Estate Season is upon us!

5/6/2019 (Permalink)

The hot real estate season is upon us, for insurance agents it’s time to get out there and network with the realtors, and market those
new homeowners. For SERVPRO of Hancock County Heroes, it’s home inspections, spring cleaning and mold remediation season. Everyone knows SERVPRO of Hancock County for Fire
and Water damage cleanup “Like it never even happened.”, but people are often surprised to learn the other services we offer.


SERVPRO of Hancock County also offers:
*Duct Cleaning
*Power Washing
*Marble cleaning
*Hoarder trash out
*Mold testing
*Mold remediation
*Crime scene clean up
*Medical facility decontamination
*MRSA decontamination
*Boat cleaning
*Industrial plant cleaning
*Emergency Laundry pick up and Cleaning
*Ultrasonic parts cleaning
*Board up and tarping services
*Lead abatement
*Pet and wild animal damage cleanup and deodorization.
*Sewage and biohazard remediation
*Skunk deodorization
*Tear gas clean up
*SERVPRO of Hancock County is the only company in Hancock
county equipped to handle anthrax
*House gutting and controlled demolition
*After construction clean up
*Insulation removal and installation
*Paint and sealing services
*Fire contents
*Art restoration
*Oriental rug full immersion cleaning and rack drying
*Emergency Ready Planning (at no charge)

We’re the pro’s with the training and experience to make it “Like it never even happened.”, others may imitate us but few are prepared for whatever happens.

Biohazard Clean Up

4/3/2019 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO® of Hancock County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?
Call Us Today – (419) 299-3774

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO® of Hancock County Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO® of Hancock County realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

 We are proud to serve our local communities:

  • Findlay
  • Fostoria
  • McComb
  • Bluffton
  • Benton Ridge
  • Arlington
  • Ottawa
  • Upper Sandusky

Do you think you have microbial growth in your home?

3/29/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Not all "black mold" is toxic. We can test this for you.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediation for your mold infestation.

Call us today at 419-299-3774 or email our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com to schedule a free visual inspection at your home or business. 

What are IICRC Standards and why is it important?

3/29/2019 (Permalink)

Have you ever taken the time to fully research the company in which you are using for your restoration and/or cleanup services? Are they working up to IICRC standards? Do they have 24 hour response services? If not, then you should reconsider the company you’re using.

SERVPRO® of Hancock County is the expert restoration company in the area for water and fire cleanup. We are Certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which means that our technicians use high quality products, advanced knowledge, along with strategic techniques, to restore your home, business, contents, and more! Having an IICRC Certified team enter your home will assure you that the job is being performed accurately, with proper planning, and according to strict guidelines that result in a great outcome!

Our team at SERVPRO® of Hancock County makes customer service their top priority, and when we leave, it’ll look "Like it never even happened.®” You can learn more about IICRC Standards here.

Our staff constantly undergoes continuing education to ensure we remain a leader in the restoration industry. Rest assured we take care of your home or business as though it was our own. If you are in need of remediation services, reach out to us 24/7/365 at 419-299-3774 to speak with staff today!

SERVPRO® of Hancock County Open House

3/29/2019 (Permalink)

Open House

We’re excited to announce our 2nd Annual Open House Expo for 2019! We’ll be opening our doors to the public to meet and greet with our staff, enjoy good food, good company and a live demonstration! We’ll be offering door prizes, yard games, lunch, and the chance to meet and talk with our Heroes!

Come join us at:

SERVPRO® of Hancock County

16406 US 224 East Suite A

Findlay, Ohio 45840

Friday, April 26th from 11AM - 4PM

You can RSVP for this FREE event with Deborah Mericle at 419-299-3774 or by emailing her at dmericle@SERVPROhancockcounty.com.

Our crews will be available for questions and to share their vast knowledge with our customers. We will also have a live demonstration to show what our crews do when you have remediation needs. 

Our Heroes are the first to your home or business when disaster strikes. Our trained technicians will take you through each of the steps to make sure you know that first, We’re Here to Help and our goal is to make your disaster “Like it never even happened®”. This is a great opportunity to meet the Heroes that come in to your home.

Check out our Social Findlay Event Page for more information!

April 3rd CE Credit Course

3/29/2019 (Permalink)

SERVPRO® of Hancock County is proud to offer our 2nd CE class of the year.  On April 3rd, 2019 we are offering our SERVPRO® Course number 53713 for insurance professionals. This course has been specifically designed to teach and explain the special procedures used by
professionals in Restorative Drying for Water Damage for the insured. This course has been specifically designed to teach and explain the special procedures used by professionals in mitigating and restoring water loss claims for the insured. The purpose o f the course is to provide you, the insurance professional, with a better
understanding of the work performed by the
mitigation vendor at water loss work sites. You will learn emergency tips which can drastically reduce the cost of the claim if performed in a timely manner. We will demonstrate examples of work performed to mitigate water losses. This course will help you better understand what your insured is going through when they have a water loss and the drying procedures that take place.

We're excited for our local insurance agents and adjusters to join us in learning about Restorative Drying for Water Damage.  Our owner, Rick Franks has 20+ years of experience in the Restoration business. If you're interested in getting a list of all our future classes, check out our Events page at SERVPRO® of Hancock County Events.

You can also email Deborah Mericle for our class offerings this year or to secure your spot today!

Checking for Microbial Growth in Your Home

3/26/2019 (Permalink)

We’ve previously talked about how microbial growth can find its way into your home. Moisture, rain fall, leaking, and floods can all be a cause to growth in the home. However, do you know what areas to check for growth?

The bathroom, kitchen and basement are the most susceptible rooms in the home, given that they typically have the largest amount of moisture. In addition to the following areas, you should check your washer for leaks, growth in or around seals, and in tubing.

Bathroom:

-Under the sink, especially around the pipes where water could leak or accumulate.

-Around the toilet

-Near the ventilation system. Although it is a vent for moisture, growth could be possible.

Kitchen:

-Under kitchen sink.

-In and around seals of the refrigerator.

-Around windows seals and edges.

Basement:

-Walls and ceiling, especially near windows or cracks.

-Flooring in dark, moist areas.

-Check for cracks and leaks in foundation

Did you know SERVPRO® of Hancock County offers Free Inspections?  If you suspect you have microbial growth in your home, call us today at 419-299-3774 to set up a free inspection. Our Production Manager, Chase Perkins can come to your home or business and do a visual inspection.  Upon completion of the inspection, he can provide you with his findings and an estimate. 

Inspections can be set up by calling us at 419-299-3774 or emailing Chase at cperkins@SERVPROhancockcounty.com.

Servicing Commercial Properties

3/26/2019 (Permalink)

SERVPRO® of Hancock County offers much more than fire and water damage clean up and restoration. We can assist your business with cleaning services as well! Whether the cleaning maintenance requires duct cleaning, grease removal, equipment cleaning, carpet cleaning, or more. We can do it all.

Why It’s Important to Maintain a Clean Business:

When your customers enter your place of business, you want them to enter a clean and odor free environment. Having a business that is healthy, clean, and odor free will also help the retention of loyal customers. This is especially the case if you own a restaurant.

Regular cleaning also helps with the distribution of germs and dust. Ducts can become lined with dirt, dust, and germs, which are spread throughout the area when the ventilation is in use. Duct cleaning may help maintain the distribution of that debris, helping to keep your business cleaner in the long run. This will also assist the ventilation system to work properly and longer.  

Commercial cleaning and restoration present unique challenges. You need a company that provides excellent results while minimizing the disruption to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO® of Hancock County has the training and expertise to help make it “Like it never even happened.®”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call us at 419-299-3774 to set up a Free Inspection for your business today!

OSC: Ohio Safety Congress Expo

3/20/2019 (Permalink)

OSC19 brings safety message to thousands   
 

Last week, thousands of attendees connected with the 2019 Ohio Safety Congress & Expo (OSC19), where they accessed an abundance of safety and health resources under one roof.
 
For three days, OSC19 provided world-class workplace safety and health education, in-depth workshops, live demonstrations and much more. The Expo Marketplace, with more than 300 exhibitors on hand, was abuzz with energy throughout the event.

Many of you shared your #OSC19 experience on social media, including our first-ever Snapchat filter. For a recap, check out the highlights in our Twitter recap and scroll through our blog coverage from the event.

Check out their web page at:

OSC: Ohio Safety Congress Expo

Safety is our primary concern for our clients and staff when facing natural disasters. Our trained technicians under go continuing education courses to remain the leader in our field. 

For More information reach out directly to BWC at:

614-466-7695
SafetyCongress@bwc.state.oh.us

We're here to help with any of your mitigation needs. Remember, safety first for you and your family. We're just a phone call away at 419-299-3774 for your water, fire, mold or biohazard needs.

Spring Cleaning

3/20/2019 (Permalink)

Spring Cleaning

Happy First Day of Spring!

What does that mean? It's Spring Cleaning time! We Spring clean our homes, but have you ever considered cleaning your business as well?! Industrial ducts and carpeting can hold much more dirt than you would think. Our crew is trained to perform specialized duct cleaning including anti-microbial misting. Dirty ventilation systems can lead to poor air quality for your clients, guests and employees. It can also be the culprit for high levels of dust, pollen, and odors. As we know, Spring time brings allergy season for most people. What better way to stay ahead of the seasonal allergies?

Our technicians will thoroughly inspect your heating and air conditioning systems, and ensure that with cleaning, the ventilation will improve in the area. Having your ducts cleaned can save you money in the long run, and create a better environment for you, your employees, and your customers. Restore energy efficiency over time, and reduce the possibility of microbial growth with ventilation cleaning services from SERVPRO® of Hancock County.

Call us at 419-299-3774 or email Chase Perkins, Production Manager, to set a free inspection and quote. We're here to help you with all your commercial needs. 

Fire Safety for Spring Time

3/19/2019 (Permalink)

Spring Fire Safety

The warm weather is almost upon us. I’m sure you have plans involving outdoor activities, vacations, gardening, and more! Need a few more to add to that list of yours? Try a fire safety Spring clean out!

  • Having a garage, basement, or attic full of old and unwanted papers can cause you much more damage than you think. If you were to experience a fire, those papers would only add fuel to the flames! Unnecessary or unwanted items can be thrown out, sold, or donated to a local charity.
  • Check your fire detector batteries regularly. Never use old or borrowed batteries. It's recommended to automatically change your batteries at time changes. Don't forget to change the carbon monoxide detector!
  • Many people own extra containers of gasoline. If this is true for you as well, it’s important that you store the gasoline outside of your home. It’s recommended to be kept in a shed or garage, in an easily accessible spot.
  • Barbecues are great for family and friends! Be sure to check your propane tanks for leaks and cracks.

As always, if you find yourself in the midst of a fire, call 9-1-1 immediately. Then, call SERVPRO® of Hancock County for your clean up and restoration services!

Red Cross Sound the Alarm

3/19/2019 (Permalink)

Sound the Alarm

Every year, the Red Cross installs new fire alarms in the homes of community members. This is something that the organization does yearly, and it is free to those who sign up. It’s extremely important to make sure your fire alarms work properly throughout the year. Dust and dirt build up can cause sensor issues, old and run down batteries can cause it to not work at all, and both of these issues can lead to harm for your home and family.

Check out their web page at: 

Sound The Alarm

If you’re interested in signing up for the Home Fire Campaign as a volunteer, Sign Up Here

If you’re interested in signing up to have a fire alarm installed in your home, contact the local Red Cross at 419-422-9322.

In the event of a fire, first call 9-1-1, then call SERVPRO® of Hancock County at 419-299-3774 for your restoration and clean up needs.

About the Home Fire Campaign

Every day, 7 people die in home fires and tragically, most victims die in homes that don’t have working smoke alarms. The Red Cross wants to do everything we can to prevent these needless tragedies - that’s why we launched our Home Fire Campaign. Volunteer participants work alongside fire departments and other local groups, canvassing at-risk neighborhoods to install free smoke alarms, replace batteries in existing alarms, educate families about fire prevention and safety, and fundraiser for this lifesaving mission.

In just four years, these efforts have saved hundreds of lives and made hundreds of thousands of households safer.

We're Here to Help - Speedy Service Every Time!

3/19/2019 (Permalink)

Experiencing a loss of any kind is never fun. Whether it’s a water loss, fire damage, or microbial growth, SERVPRO® of Hancock County can help you with your situation. We are your local, hometown cleanup and restoration company, and our goal is to be as close-knit with the Hancock County community as possible. We strive to provide excellent service to those who need us.

The quickest, and most efficient contact method for reaching us, is to give us a call of our local franchise location! Our telephone number is 419-299-3774. You can also reach out directly through email to our Production Manager, Chase Perkins at cperkins@SERPVROhancockcounty.com.  Don’t bother calling those companies who may take upwards of a week to get in touch with you. You can call us 24/7, we will be available as quickly as possible! Don’t let your damages go without care, SERVPRO® of Hancock County can help!

We're the leaders in water, fire, biohazard and mold remediation. Our staff is constantly undergoing continuing education classes to keep us in the lead of the pack. 

Speak with any of our trained employees with questions regarding your mediation. Remember, we're here to help, "Like it never even happened®".

What can SERVPRO® of Hancock County do to help?

3/13/2019 (Permalink)

We're here to help!

Our Heroes are the first to your home or business when disaster strikes. The trained technicians will take you through each of the steps to make sure you know that first, We’re Here to Help and our goal is to make your disaster “Like it never even happened."

So what can SERVPRO of Hancock County do to help?

Purchasing a home or owning your own business you don’t want to think about the terrible things that can happen. You could experience flooding, fires, microbial growth, or even something small such as clogged ducts. No matter what your disaster is, SERVPRO of Hancock County can, and will, help you!

We can provide:

-Duct Cleaning

-Water Extraction

-De-Humidification

-Bio-Hazard Cleanup

And much, much more…

We’re here to help so that’s why we use only the best equipment, products, and techniques in order to get you up and running as soon as possible. Don’t let your dreams fall short just because of some damage. SERVPRO of Hancock County can help!

Check out our website at:

SERVPRO of Hancock County

Or by visiting our Facebook page at:

SERVPRO of Hancock County Facebook

Have a question? You can also email our Production Manager, Chase Perkins at

Chase Perkins, Production Manager

or by calling us at:

419-299-3774

Honoring Our First Responders

3/4/2019 (Permalink)

First Responder Bowl Picture

First Responder Bowl

This year we celebrated the First Responder Bowl, a college football game held at the Cotton Bowl. We sponsored this bowl game to honor all our brave men and women that day in and day out respond to emergencies. Our Firefighters, Police Officers, Emergency Utility Workers, that drop whatever they're doing to put our lives, families and properties, before their own.  

The Bowl Game itself was held on December 26, 2018 and became the first college bowl game, in history,  to become “Like it never even happened." In a strange twist of fate, the game was canceled after only 9 minutes and 52 seconds of play, due to inclement weather.

Lighting strikes close to the stadium made it unsafe and after multiple lighting delays the game had to be ended resulting in a no contest.

At SERVPRO of Hancock County our hearts and thanks go out to all the players at Boston College and Boise State that worked so hard to earn their chance at the bowl game.

At SERVPRO of Hancock County to celebrate First Responders, we decided to honor our local Fire Departments, with our Feed a Firefighter program. Throughout the first half of the year SERVPRO of Hancock County Heroes are taking lunch or dinner to each of our local Fire Stations, to show how much we appreciate all they do for our community.  We can’t thank enough our Police, Fire Fighters, and EMTs that keep us safe, and rescue us when things go wrong. We also want to thank the unsung heroes, the countless city worker that clear snow from our streets, the utility workers that brave weather so we have power, the water treatment technicians that keep the clean water running and make sure the toilet goes down and not up.  Lastly I want to thank the SERVPRO of Hancock County HEROS that make fire and water damage “Like it never even happened."

Spring Showers

3/1/2019 (Permalink)

Spring Showers

Spring typically brings a good amount of rainfall. As much as we all love the warmer weather, heavy rain can cause stress for many families. Those who are located in flood zones, have cracks in their foundations, or simply have a bad sump pump, will all, unfortunately, experience some sort of water damage. Water damage may occur occasionally for some, while others may have water damages each time that it rains. Having flood insurance and/or fixing cracks in your homes foundation can help to alleviate the stresses that come with water damages.

Why does my basement flood when it rains?

When the ground absorbs the water, the water needs somewhere to expel. The ground will eventually become saturated and need to rid of the water that it has absorbed. Where does the water go? The rain drains into cracks in your homes foundation and creates havoc for your basement. In the event that your basement has standing water, it’s also important to understand the possible hazards.

If there are any electrical wires, outlets, cords, or the like, in the area, then it’s important that you do not enter the standing water. SERVPRO® of Hancock County is committed to keeping your family safe and getting your home back to normal as fast and efficiently as possible.

We're available 24/7 should you find yourself needing our water mitigation expertise.  We can be reached by calling 419-299-3774 or by emailing our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com

Certified Renovator

3/1/2019 (Permalink)

Rick Franks, owner - certificate of training.

Before you cut a wall or attempt to do your own disaster restoration, consider this... One of our highest priorities at SERVPRO® of Hancock County is safety, for both our workers and your family. Homes can have hidden problems such as lead and asbestos, as well as microbial growth.

At SERVPRO® of Hancock County, we consistently train our technicians, so that you can be rest assured that we will protect you. Substances like lead in paint or varnish can be harmful to you and your family. We keep our staff up to date and in compliance with all EPA, OSHA, and Safety standards. For more information on the EPA's RRL rule, visit the EPA at https://www.epa.gov/lead/renovation-repair-and-painting-program.

If you're concerned your home may be affected by lead, asbestos or microbial growth - call us at 419-299-3774 and have one our trained professional complete a free inspection. You can also reach our directly to our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com or our owner, Rick Franks at rfranks@SERVPROhancockcounty.com.

Always remember we're here 24/7 to help you through any of your disaster needs. We're a phone call away to make it, "Like it never even happened®".

Biology of Mold

2/28/2019 (Permalink)

Understanding Mold

Like all living things mold needs a food, water, time to grow, and a comfortable temperature between 32°F–122°F. Mold has survival skills as well, if attacked it will practice fight or flight. The way mold fights is by releasing toxins to kill off it’s attackers, usually other species of mold but in some cases the person trying to clean it up. Should mold not be able to fight it will take flight, as mold drys out and dies it releases spores (mold seeds), that will float in the air, some times for thousands of years, till they land in just the right conditions to sprout back to life. Think of it like that dandelion in full bloom you picked as a kid, and blew the cloud of seed pods all over the back yard or play ground.

The black, green, orange or other colors of the rainbow you see on the wall and carpet when mold had gotten out of control, is for the most part the digested by product of the mold consumed. The mold spores and hyphae are to small to be seen with the naked eye.  This is one of the reasons we sometimes recommend air testing after the visible contaminants are removed or disinfected.

If you would like to schedule a free mold inspection, please call us at 419-299-3774.

Polar Vortex

2/5/2019 (Permalink)

Polar Vortex

The end of January weather created a lot of problems for the Midwest region. Schools closed for multiple days, while the children I'm sure enjoyed 3 days off from school, the cold temperatures brought more concern to home owners and parents.

Freezing temperatures and howling wind with the negative wind chill created havoc for the Midwest and frozen and broken pipes. 

So what is a Polar Vortex? From weather.gov website we learned:

https://www.weather.gov/safety/cold-polar-vortex

"The polar vortex is a large area of low pressure and cold air surrounding both of the Earth’s poles. It ALWAYS exists near the poles, but weakens in summer and strengthens in winter. The term "vortex" refers to the counter-clockwise flow of air that helps keep the colder air near the Poles. Many times during winter in the northern hemisphere, the polar vortex will expand, sending cold air southward with the jet stream (see graphic above). This occurs fairly regularly during wintertime and is often associated with large outbreaks of Arctic air in the United States. The one that occurred January 2014 is similar to many other cold outbreaks that have occurred in the past, including several notable colder outbreaks in 1977, 1982, 1985 and 1989.

There are several things the polar vortex is NOT. Polar vortexes are not something new. The term “polar vortex” has only recently been popularized, bringing attention to a weather feature that has always been present. It is also not a feature that exists at the Earth’s surface. Weather forecasters examine the polar vortex by looking at conditions tens of thousands of feet up in the atmosphere; however, when we feel extremely cold air from the Arctic regions at Earth’s surface, it is sometimes associated with the polar vortex. This is not confined to the United States. Portions of Europe and Asia also experience cold surges connected to the polar vortex. By itself, the only danger to humans is the magnitude of how cold temperatures will get when the polar vortex expands, sending Arctic air southward into areas that are not typically that cold.

In short, there is no cause to be alarmed when you hear about the polar vortex, but you should be prepared for colder temperatures. Check the forecast for your area on weather.gov to ensure you are dressed appropriately. It is also a good idea to check the items in your home and car emergency kits at the beginning of each winter season to ensure you are prepared for any type of hazardous winter weather."

If you find yourself with water damage due to the Polar Vortex, remember your SERVPRO® of Hancock County employees are here to help! We can be reached at 419-299-3774 - 24/7.

SERVPRO® of Hancock County Offers CE Class

2/5/2019 (Permalink)

Understanding Mold in Restoration Industry

SERVPRO® of Hancock County is proud to offer our first CE class of the year.  On February 6th, 2019 we are offering our SERVPRO® Course number 58842 for insurance professionals. This course has been specifically designed to teach and explain the special procedures used by
professionals in mitigating mold claims for the
insured. The purpose o f the course is to provide you, the insurance professional, with a better
understanding o f the work performed by the
mitigation vendor that involve mold. You will learn
tips which can drastically reduce the cost o f the claim if performed in a timely manner. We will demonstrate examples o f work performed to mitigate mold damage. This course will help you better understand what your insured is going through when they have mold damage.

We're excited for our local insurance agents and adjusters to join us in learning about Mold in the Restoration Industry.  Our owner, Rick Franks has 20+ years of experience in the Restoration business. If you're interested in getting a list of all our future classes, check out our Events page at https://www.SERVPROhancockcounty.com/community.

You can also email us at dmericle@SERVPROhancockcounty for our class offerings this year.

Water & Flooding in Findlay, Ohio

2/5/2019 (Permalink)

Findlay, Ohio is notorious for being located in a flood zone. It’s important to ask about flood zones when looking for homes in the area, and if you do live in a flood zone, it’s a great idea to have flood insurance. Although SERVPRO® of Hancock County would be more than happy to help you with any water damage that you may have due to flooding, we’d like to share some advice with our readers about flooding in our area, and what you can do about it.

We’ve recently experienced a warm spell after a great amount of snow and are expecting this next weekend quite a bit of rainfall, which has and will result in a large amount of basements to flood, both in and around the Hancock County area. Even after the rainfall has stopped, you’re still noticing a higher amount of water in your home. What’s happening? The ground around your home is still soft and saturated with water. When something reaches it’s highest level of saturation, the liquid tries to find a way out. In this case, the ground is holding water, in which it wants to get rid of, so the water can seep into your home through tiny cracks in the foundation.

The best way to prevent this problem is to have a contractor take a look at your home’s foundation, and consider having any issues fixed. Once you notice water in your home, it’s important that you call us immediately at 419-299-3774. If you have flood or home insurance, then we can help you make a claim and process that with your insurance company as thoroughly as possible. We're available 24/7 for all your emergency needs!

Snow and the Home

1/18/2019 (Permalink)

Snow on your roof?

Storms of any kind can leave your home with minor to extreme damages. We're prepping for a few days of snow to fall, dropping temperatures, blowing snow, slippery roads, and more. Have you ever considered what snow can do to your home?

With snow, typically comes mid to high wind gusts, sleet in some cases, and very low temperatures. If your home is not equipped with storm windows and doors, then you may be experienced either lost heat from your home and/or cold winds coming inside. Rolling into cold temperatures inside the home, pipes can freeze and burst. If a pipe does burst, you will be left with water damage. It’s important to contact SERVPRO® of Hancock County IMMEDIATELY, as we are the expert water damage restoration and clean up crew.

You can like our Facebook page for updates on jobs that we’re currently working on, before and after pictures, and weather updates for the Hancock County area!

We're available 24 hours a day, 7 days a week to help! You can reach us by calling 419-299-3774 or emailing our Production Manager, Chase Perkins for assistance. We work with all insurance companies if you find yourself in need!

SERVPRO® of Hancock County: Serving Findlay residents and many more!

1/10/2019 (Permalink)

This sump pump failure resulted in a flooded crawlspace.
A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding, because they are the lowest level of a building and are normally built partly or entirely below ground level. Hancock County is notorious for being in a flood zone, and we’re proud to serve our community with our highly trained technicians.

There are a number of reasons why your Hancock County basement could flood, including: 

  • Flooding from Eagle Creek or the Blanchard River
  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

SERVPRO® of Hancock County is available 24/7 to assist with your needs. We can be reached at 419-299-3774 or by emailing our Production Manager, Chase at cperkins@SERVPROhancockcounty.com

You can also message us through our Facebook page, https://www.facebook.com/SERVPROhancock/

We're here to help! We will work with your insurance company to make the process easier for you.  See our blog post about water damage prevention to help save your home before water damage occurs!

Findlay Commercial Restoration

1/10/2019 (Permalink)

We're here to help!

Flooding and water damage events at commercial properties in and around Findlay, Ohio, are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

You can call us, SERVPRO® of Hancock County at (419)299-3774.  We're available 24 hours a day 7 days a week.  Our highly trained staff will quickly evaluate your particular needs and work quickly. We will work with your insurance company and guide you through the entire process.  We're here to help you, "Like it never even happened®."

Smoke and Soot Clean Up In Hancock County

1/10/2019 (Permalink)

Fire Damaged home in Hancock County

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage in order to develop a comprehensive plan of action. Creating the correct plan of action will determine the following steps for the job. 

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO® of Hancock County will test the soot to determine the type of smoke damage that has occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?


Call Us Today! 419-299-3774

Sewer Back up and Water Damage

1/10/2019 (Permalink)

Our HEROES are here to help!

Many people prepare for basement flooding, leaky windows, fire and more, but what about sewage back up? Sewage back up can cause much more damage to your property than meets the eye.  Flooding is one on the most common causes of sewage back up, however there are numerous other causes as well. Broken or collapsed sewer lines, overgrowth of tree roots into lines, and clogs can cause sewage back up as well. It is important to refrain from flushing foreign objects and pouring grease or oil down your drain.

HOW WE CAN HELP

SERVPRO® of Hancock County has highly trained technicians who specialize in restoration. With our 24/7 available emergency service and our trained team, we leave you with results that look “Like it never even happened®.” Our team has expert experience in advanced water inspection, extraction, and drying.

THE WATER RESTORATION PROCESS

What you can do if sewage back up has caused water damage to your home or business…

STEP 1: Contact SERVPRO® of Hancock County immediately! You can do this by either calling us at 419-299-3774, or requesting help online at www.SERVPROhancockcounty.com.

STEP 2: Upon arrival to your property, our team will inspect the damage and create a detailed plan to follow as their next steps.

STEP 3: Our SERVPRO® team will use submersible pumps and industrial vacuums to eliminate the amount of water in your home or business. The quicker our team removes the water, the quicker that the drying process can begin. Carpet and padding will be removed if needed.

STEP 4: Once the water is removed from the affected area, technicians will use industrial dehumidification equipment and track the progress of that equipment to ensure a timely drying process.

STEP 5: Cleaning of any and all affected areas will be done with the proper products and equipment.

STEP 6: In order to restore your home or business to its previous conditions, our team may need to conduct drywall removal, hardwood floor repair, tile floor repair, carpet repair, and painting.

Emergency Ready Program (ERP)

1/10/2019 (Permalink)

We're available 24/7 to assist with your mitigation needs.

If you own a business, you may want to consider having our SERVPRO® of Hancock County team create an Emergency Ready Program (ERP).

50% of businesses will not reopen after they suffer from a disaster. Save your business today by contacting SERVPRO® of Hancock County to have an ERP completed. Having an Emergency Ready Program created is completely FREE of cost. Our team only needs a few minutes of your time.

An ERP will include all of the most important information about your business. For example, where the fire exits are located, where the fire extinguisher is located, photos of your business inside and out, shut-off valves for water, priority areas, points of contact, and many more. This information can be made available to your employees, providing an excellent training tool for immediate disaster response.

Your Emergency Ready Program will not only be valuable to your business and employees, but it will also provide vital information to the response team in the event of a disaster. Having your ERP on file with SERVPRO® of Hancock County's response team will eliminate confusion and planning time. This will allow our team to know exactly where things are located, allowing them to re-mediate the structure as quickly as possible.

If you're interested in having us contact you regarding setting up a time for have your free ERP completed, please email our Marketing Representative, Angie, at aperkins@SERVPROhancockcounty.com.

Tips to Help Prevent Water Damage

1/10/2019 (Permalink)

The stress of handling after-flood water damage can cause an interruption for you. Here are a few tips to help prevent water damage and flooding in your home:

  1. Clean Your Spouting and Gutters. If your home is located underneath large trees, it is a good idea to remove debris from your gutters in order to prevent clogging. Clogged debris could cause water overflow and damage to your walls and siding.
  2. Check Your Door and Window Sealing. In the event of heavy downpours, you will want to make sure that there are no gaps or holes in the sealing of doors and windows. This will prevent water from seeping in through the gaps and possibly causing water damage to your home. If water comes in through the sealant, then it may cause damage to other sections of the sealant as well.
  3. Check Your Sump Pump. Check the sump pit for debris and clogging. Ensure that the float switch is working properly. This will allow the sump pump to correctly switch on and off when water levels change. Have a plumper check your sump pump to see if any updates or new installments are needed.
  4. Locate Your Water Valve. In the event that there is flooding in your home, and you can find the source, shut off the water valve if possible. Although the water will still be in your home, this will ensure that no new amounts of water enter the home from that valve.

You can always reach out to us at 419-299-3774 if you have any questions!

Fire Cleanup: What to Expect

1/10/2019 (Permalink)

A Fire Damaged Home

From lost valuables to smoke odor, SERVPRO® of Hancock County is here to help. If your home or property has been exposed to fire damage, call us right away at 419-299-3774! Upon arrival to your property, our team will inspect and analyze the damage. Inspection is a very important step in the fire damage restoration process, because it will determine the next steps that our team will take.

For safety purposes, windows and walls that were lost due to the fire will be covered and boarded. If any roofing is missing or damaged, tarps may be placed over those areas. Following the safety walk-through, specialized equipment will be used by our trained technicians to remove soot and smoke from all exposed surfaces.

Any items that are able to be restored will be cleaned and sanitized. Our team uses expert techniques to restore your items to pre-fire conditions. Any smoke odor will be removed using industrial equipment including air scrubbers and fogging equipment.

The final steps in fire cleanup involve the restoration of your property. This could include drywall, paint, and/or carpet and more, depending on the extent of the damage.

We're here to help you through the entire process.  If you have any questions, call us at 419-299-3774.

Frozen Pipes? We're here to help!

1/10/2019 (Permalink)

During the winter months, pipes can become frozen and burst. It’s very important that you respond to a broken pipe immediately as it causes water damage, and possibly electrical damage, to your home. SERVPRO® of Hancock County can help assist you with your water damage and make it “Like it never even happened®.” We will also work with your insurance company throughout the process.

PREVENTION

  • Allowing your faucets to drip can keep the water flow in motion, which can help to prevent freezing.
  • If any pipes are located on the perimeter of your home, be sure to check the areas around your windows and doors for cold air intrusion.
  • Having a higher quality or thicker insulation can assist in keeping areas of your home warmer where pipes may be located.

WHAT TO DO IF A PIPE BURSTS

  • Shut off your water immediately.
  • If the pipe and water are near electric lines or outlets, shut off the electricity in that area.
  • If there are any important possessions in the affected area, remove them if it is safe for you to do so.
  • Call SERVPRO® of Hancock County! 419-299-3774

We'll guide you through the entire process and assist you with all the steps.

Who we are and What We Do

1/10/2019 (Permalink)

WHO WE ARE


SERVPRO® of Hancock County has been proudly serving the area since 1967. Our location is a locally owned and operated franchise, dedicated to providing you with a quick and precise restoration experience. We specialize in water and fire restoration and cleaning services, as well as mold and mildew mitigation. Not only do we serve Findlay, Ohio, but SERVPRO® of Hancock County offers services to Fostoria, McComb, Benton Ridge, Bluffton, and Arlington areas as well.

WHAT WE DO


We do understand that fire and water damage can take a toll on your daily activities, so we do our very best to alleviate the stress for you. Our team is highly trained and participates in ongoing training, leaving you confident that the damage will look "Like it never even happened®." Along with a great cleanup, we will work with your insurance company during the entire process to ensure an easy and stress-free restoration of your property.


HOW TO CONTACT US


You can call us at 419-299-3774, request help online at http://www.SERVPROhancockcounty.com/fnol or by reaching out to our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com

Have a quick question? You can also reach out to us through our messenger on Facebook at:

https://www.facebook.com/SERVPROhancock/

24/7 Emergency Water Damage Service

1/10/2019 (Permalink)

SERVPRO® of Hancock County is here to assist 24/7 with your mitigation needs.

SERVPRO of Hancock County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Hancock County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

http://www.SERVPROhancockcounty.com/commercial-water-damage

  • Within Minutes
  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
  • Hours 1 - 24:
  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • 48 Hours to 1 Week:
  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • More Than 1 Week:
  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

When Storms and Flooding Hit Findlay, We're Here to Help!

1/10/2019 (Permalink)

SERVPRO® of Hancock County is here to help!

SERVPRO® of Hancock County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

We know flooding and storms create havoc when damage occurs to your home or business. Our team is dedicated to assist you restore your home.  SERVPRO® of Hancock County works directly with your insurance company to ease the burden for our clients. We're available 24/7 by calling 419-299-3774 or by reaching us through our FaceBook page at https://www.facebook.com/SERVPROhancock/.

You can also reach our Production Manager, Chase Perkins directly at:

cperkins@SERVPROhancockcounty.com

Remember you do not have to go through a flooding or storm alone! Our team is ready to help you, day or night!

SERVPRO® of Hancock County Offers Continuing Education Courses

1/10/2019 (Permalink)

Our Owner, Rick Franks teaches a CE class.

SERVPRO® of Hancock County offers credit and courses for insurance agents and insurance adjusters. Our owner, Rick Franks conducts these CE classes for our agents and adjusters.  The CE courses provide you with information to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation with hands on experience in a classroom.

Here are some of the CE courses that are offered by SERVPRO® of Hancock County for 2019:

  • Understanding Mold in the Restoration Industry 2-6-2019
  • Restorative Drying for Water Damage 4-3-2019
  • Biohazard Cleanup - 6-5-2019
  • Understanding the Restoration Industry: Property Fire Damage Restoration 8-7-2019
  • Mitigation Awareness Response Seminar 11-13-2019
  • Ethics 11-13-2019

Our CE Courses can ensure that our team members, and the agents that we work with, are up to date on standards and providing consistent information and service across the board. If you’re an insurance agent or adjuster, give us a call today at 419-299-3774. By calling, you can register for our upcoming CE Courses throughout 2019.

You can also registered by email dmericle@SERVPROhancockcounty.com with the following information:

Name:

NPN #:

Address:

Email:

Phone Number:

Agency:

Microbial Growth and Your Home

1/10/2019 (Permalink)

Your home should be a safe and healthy environment for you and your family. If you have recently experienced water damage, you may have microbial growth that you aren’t aware of. Mold spores are everywhere, and it is impossible to completely remove mold spores from the environment. However, there are many ways to help prevent the spread of spores!

The best way to ensure that your home will not succumb to microbial growth is to keep moisture away. Moisture can creep up in many areas of your home, even places that you don’t initially think to check. Your attic, spouting, drain hoses, and washer and dryer sets are among some of the hidden homes of microbial growth.  Take a look at what you could be experiencing with this Interactive Microbial Growth House Tour today!

If your home has been damaged by water, call us at 419-299-3774, to see how we can help. Our SERVPRO® of Hancock County team is trained in water damage and mold remediation. Help your home and your family.

You also can reach out to us by either going to:

https://www.SERVPROhancockcounty.com/contact/contactus

or by emailing our Production Manager, Chase Perkins at

cperkins@SERVPROhancockcounty.com.

SERVPRO® Can Help With Your Commercial Damage

1/10/2019 (Permalink)

The Hilton Garden Inn of Findlay, Ohio Pre Opening Water Damage

Disaster can strike at any moment. Pipes can burst, equipment may stop working, or there may be a flood. It’s important to prepare for all situations, but even then, sometimes you cannot control them. When your business experiences a disaster, you are forced to temporarily close, which results in lost revenue and lost customers.

SERVPRO® of Hancock County can not only provide you with water and fire damage restoration, but we can use our advanced technology to clean the damaged contents as well. It’s important that we begin the restoration process on your place of business as quickly as possible. This will ensure that our technicians can do their job as correctly and quickly as possible in order to help you reopen your business. Our goal is to help you reopen your business as fast as we can and leave results looking “Like it never even happened®”.

Don’t let your business close and lose money, call SERVPRO® of Hancock County as soon as you experience damage at (419)-299-3774.

You can also reach out to us through our website at:

https://www.SERVPROhancockcounty.com/contact/contactus

or by emailing our Production Manager, Chase Perkins at:

cperkins@SERVPROhancockcounty.com

Storm & Weather

1/10/2019 (Permalink)

Storms can be harmless, but they can also be potentially disastrous. High winds, lighting strikes, and a large amount of rain can cause an abundance of problems for our community members, both commercial and residential. Lightings can spark fires, rain can cause flooding and backups, and high winds can cause electricity to go out.

If you find yourself in the midst of a flood or fire, the most important thing you can do is ensure that you and those around you are safe. You may need to relocate yourselves and leave items behind. If that is the case, SERVPRO® of Hancock County is able to use advanced technology and techniques to virtually restore your items to their previous conditions.

SERVPRO® of Hancock County has experienced professionals who are highly trained. Our team will provide you with quick and accurate service, whether you have water damage or a fire cleanup.

You can reach us 24/7 by calling us at 419-299-3774, by reaching out to us through our website at:

https://www.SERVPROhancockcounty.com/contact/contactus

or by emailing our Production Manager, Chase Perkins at:

cperkins@SERVPROhancockcounty.com

Remember we're here to help 24/7 to make it "Like it never even happened®".

What Do To Until SERVPRO® Arrives

1/10/2019 (Permalink)

We understand that a fire in your home can cause stress and interruption for an extended period of time post fire. SERVPRO® of Hancock County provides you with quick and professional service to assure that you can get your life back on track as smoothly and quickly as possible. We’ll not only restore your home, but your peace of mind as well.


Here’s What You Can Do Until SERVPRO® Arrives


-Place clean towels or rugs on the flooring where there may be a high amount of traffic.
-Refrain from shampooing, washing, and cleaning. SERVPRO® of Hancock County will handle all of these services with high quality products and equipment.
-Do not wash clothing yourself. There is a process to removing smoke odor from clothing, blankets, towels, etc.
-Do not enter rooms with standing water. There may be electrical currents running through the water.


*The first 48 hours after a fire can make the difference between restoring your home and items and having to replace those items.*

SERVPRO® of Hancock County is available 24/7 for all your emergency needs. Don't hesitate to call us directly at 419-299-3774 when your disaster strikes.  You can also reach our Production Manager, Chase Perkins, with any questions at:

cperkins@SERVPROhancockcounty.com

You do not have to go through this event alone. We're here to help and make it "Like It Never Even Happened®".

Local Businesses & SERVPRO® of Hancock County

1/10/2019 (Permalink)

As a business owner, you rely on your employees, customers, and facilities in order to run properly. Whether you’ve just begun construction or you’ve been in business for years, SERVPRO® of Hancock County has services that may be valuable to you. Carpet cleaning, water damage, fire damage, storm and wind damage just to name a few.

SERVPRO® of Hancock County has a variety of services that are being offered in the Hancock County area. If you recently had water or fire damage, contact us at 419-299-3774. Closing your business can be devastating, but you can rest assured that SERVPRO® of Hancock County is here to help! We provide quick and accurate service to get you and your business up and running as soon as possible. Our Franchise provides services to a wide range of areas included but not limited to Findlay, Bluffton, McComb, Fostoria, Arlington, Benton Ridge, and more!

We're only a phone call away at 419-299-3774. We're available 24/7 for any issue that may arise with your facility.  

If you have questions regarding our services you can also reach out to us through our website at:

https://www.SERVPROhancockcounty.com/contact/contactus

or by emailing our Production Manager, Chase Perkins at:

cperkins@SERVPROhancockcounty.com

Remember, we're here to help!

Storms & Flooding

1/10/2019 (Permalink)

Floods can strike anywhere and at any time. It’s important to know whether or not your home is located in a flood zone. If it is, then you should begin preparations immediately, and always have a plan of action.

BEFORE THE FLOOD

You can install “check valves” into your sewer traps to prevent the flood from backing up your sewage and sump pump. Basement walls are prone to cracking and moisture build up. This can be resolved by waterproofing your basement by sealing the walls. This step will always help to prevent microbial growth.

DURING THE FLOOD

Electrical currents can run through water, making standing water dangerous in some cases. If it’s safe to do so, shut off the electricity to any areas affected by flood water. Since standing flood water may contain contaminated contents, try to avoid walking through the water.

AFTER THE FLOOD

In many cases, floods can cause the public water supply to become dangerous to consume. Keep an eye out for water alerts from your local news service. If you have flood insurance, it’s important to understand what is covered and what is not.

SERVPRO® OF HANCOCK COUNTY & STORM DAMAGE

SERVPRO® of Hancock County can respond immediately to your location. Our technicians are professionally trained through the IICRC to perform water removal and extraction to the affected areas of your home. We treat our community members and customers like family, so that you can rest easy knowing the job will be done by people who care.  

Call us directly at 419-299-3774 for help.

Storm Team Ready

1/10/2019 (Permalink)

Storms typically bring wind and rain showers, and both can cause damage to communities in it’s pathway.  Severe storms occur when hail, high wind, and tornadoes are present within the storm. High winds can remove siding from your home, tear shingles off of your roof, and even blow foreign debris in the air. If you’re local weather service announces that a severe storm watch or warning are in effect, you should take precautions to protect yourself.

  • Supply your home with an emergency supply kit.
    • Recommended items include a first aid kit, food (non-perishable), water, battery operated flashlights, hygiene items and sometimes cash.
  • Create a family emergency exit plan.
  • Stay inside.
  • Secure any outdoors objects such as patio furniture, décor, etc. to prevent them from blowing away or being damaged.

When a storm presents itself unexpectedly, actions need to be taken immediately. Local emergency services will be on standby, as well as your local SERVPRO® of Hancock County. As soon as you realize you have water, storm, or fire damage, call us immediately. We can be on site as soon as possible with skilled professionals and advanced equipment.

Call us at 419-299-3774 to assist with any of your mitigation needs from storms or flooding. 

Microbial Growth & SERVPRO®

1/10/2019 (Permalink)

Moisture can creep into any sized spaces, from large doorways to tiny cracks in the wall. Moisture and mold spores together create an amazing environment for microbial growth. This can occur anywhere that moisture is present. Your basement, refrigerator, walls, bathroom, crawlspace etc. can all become affected. If you find that you have microbial growth in any of these areas, call SERVPRO® of Hancock County at 419-299-3774, to perform mold remediation or removal.

When it comes to microbial growth, SERVPRO® of Hancock County can provide you with…

Emergency Contact

Microbial Growth Containment

Air Filtration

Inspection & Microbial Growth Damage Assessment

Removing Microbial Growth & Infected Materials

Restoration

The faster you call SERVPRO® of Hancock County at 419-299-3774, the faster your chances of solving your microbial growth problem will be. Visit our website at 

http://www.SERVPROhancockcounty.com/mold-remediation

to see more information about SERVPRO® of Hancock County's process of mold remediation and removal and their differences.

You can also reach out to our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com with questions or to schedule an inspection.  

Our crews are experienced in assisting our clients with Microbial Growth Remediation.  Be sure to call us at 419-299-3774 if you have any questions. 

Commercial Benefits

1/10/2019 (Permalink)

SERVPRO® of Hancock County proudly serves the local community, which includes local businesses too! Water and fire restoration and cleanup is our expertise, but did you know that we have a variety of services that we’re trained to perform? In addition to water and fire cleanup, SERVPRO® of Hancock County can provide your local business with expert cleaning services. These services include air ducts, carpet and upholstery, biohazard and crime scene, and many more!

The most important part of our job is to make sure that you are able to reopen your business as quickly and efficiently as possible. We understand that closing your business can create tension and stress, and we do our very best to relieve that by providing immediate professional care. Visit our Home Page for a more in-depth and detailed look at what SERVPRO® of Hancock County can provide for you.

If you’re interested in having SERVPRO® of Hancock County assist your business with any of the above services, give us a call today at (419)-299-3774 or request help online at http://www.SERVPROhancockcounty.com/fnol.

You can also email our Production Manager, Chase Perkins directly at :

cperkins@SERVPROhancockcounty.com 

Whatever your commercial needs are, we're here to help!

Choose SERVPRO® of Hancock County for your Microbial Growth

1/10/2019 (Permalink)

Mold spores can be found in any area, especially those that carry moisture. Although mold spores cannot be completely eliminated, remediation is an option! If you find yourself with microbial or fungal growth in or around your home, call SERVPRO® of Hancock County for mold remediation immediately. Our technicians are professionally trained by the IICRC to perform such tasks for you.

Mold Remediation Process:

  1. Immediately contact SERVPRO® of Hancock County at 419-299-3774
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Remember that if you have water damage that is not taken care of properly, you may find microbial growth with time. Allow your home to be a safe place and choose SERVPRO® of Hancock County to perform mold remediation for you so that you can ensure that a timely and professional job will be done.

Give us a call today to set up an inspection with our Production Manager, Chase Perkins.  We can be reached directly at 419-299-3774 or by emailing: cperkins@SERVPROhancockcounty.com 

Our team is here to help you ensure your home is safe! Don't hesitate to call us at 419-299-3774 with any questions.

Fire in Local Businesses

1/10/2019 (Permalink)

Owning a business comes with a long list of responsibilities. One of the most important responsibilities may in fact be to have a fire safety plan set up for your business. You may have products, equipment, and/or materials that are flammable. The last thing you want is a fire in the business that you’ve worked so hard to build up and to put yourself and employees at risk.

Smoke and soot can stick to the contents within your business, but SERVPRO® of Hancock County has industrial quality chemicals and equipment to restore fire damaged items. In some cases, contents may have to be returned to our location for cleaning. You can be rest assured that our professional and friendly technicians will provide a high-quality service to restore your items.

The National Fire Protection Association can provide you with various tips and resources on fire safety, as well as other workplace codes and standards. It’s important that you know and understand the local resources that are available if a fire were to occur. If you’re located in the Hancock County area, and you’ve experienced fire damage, call SERVPRO® of Hancock County within 48 hours of your fire to ensure the best possible cleanup and restoration. The faster that SERVPRO® of Hancock County can arrive to the location, the faster that your business can reopen again!

We can be reached at 419-299-3774 or by emailing our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com

Snow Safety in Hancock County

1/10/2019 (Permalink)

SERVPRO® of Hancock County makes it a point to provide the community with safety, prevention, and restoration information on water and fire damage in the home and place of business. However, we’d also like to stress the importance of snow safety to our community and the surrounding areas. Roads can become slippery with black ice and drifted snow, and visibility may be limited.  

It’s also extremely important to keep a winter emergency kit in your vehicle during the winter seasons. Such a kit would include a blanket, flashlight, water, batteries, food (non-perishable), jumper cables, and flares. Having a winter emergency kit in your vehicle can provide you with a little warmth, food and water, and potentially the ability to start your car back up, if you were to break down or become stranded in the cold.  Also, if your county issues a Level that requires citizens stay off the road, it’s best to follow the order to ensure that you and your passengers are safe.

You can find more information on snow safety at https://www.weathersafety.ohio.gov/wintervehiclesafetytips.aspx

Should you find yourself with a broken frozen pipe, we can help! Call us today at 419-299-3774.

Understanding the Storm

1/10/2019 (Permalink)

In our region, we see a variety of seasons throughout the year. Snow, rain, and wind all cause various problems for areas of our community, and we want to make sure that the different types of storms are understood.

Blizzards

Snow seems to come and go throughout the Winter months lately, but it never hurts to thoroughly understand what can happen. A blizzard is classified as a storm with blowing snow and winds of 40mph or higher, over a span of at least four hours. Blizzards can cause frigid temperatures, which can sometimes be dangerous to breath in, along with poor visibility when driving.

Thunderstorms

Heavy rainfall and high winds, along with lightning and thunder, can be considered a thunderstorm. However, there are severe thunderstorms as well. A thunderstorm is “severe” when there is hail that is one or more inches in diameter and winds that exceed 57.5mph. The high winds and heavy rainfall can create flooding and even the removal of siding, porch objects, and shingles.

If high winds are removing the siding and shingles from your home, while it’s raining excessively, it can cause flooding and/or any form of water damage. Rain can creep its way inside through tiny cracks in walls, spouting, and windows. This is why it’s important to weather proof your home when you’re sure there is a severe thunderstorm coming.

Ice Storms

Ice storms include freezing rain, which sticks and freezes everything that it comes into contact with. This leaves roads more slippery than if there were only snow on them, which creates a greater danger to our community. Cold temperatures can cause pipes in your home to freeze and burst, leaving you with water damage. No worries though, SERVPRO® of Hancock County can help you immediately, as we provide 24/7 Emergency Service to the Hancock County area.

You can reach us by calling 419-299-3774 or through our website at https://www.SERVPROhancockcounty.com/contact/contactus

Understanding Microbial Growth

1/10/2019 (Permalink)

Possible Microbial Growth from a Water Damaged Home

Cracks, broken spouting, doorways, and windows can all lead to the accumulation of moisture in a condensed area. If you notice that there is an accumulation of moisture around your windows or doorways, on your walls, or around your home, it’s important to find the source immediately. That moisture can lead to the creation of microbial and/or fungal growth in the condensed areas, but thankfully SERVPRO® of Hancock County has trained experts to handle this for you.

The heroes at SERVPRO® are highly trained professionals who are experts in microbial remediation and removal. The Mold Remediation Process includes:

  • Assessment of the damages
  • Air filtration
  • Removal of microbial growth
  • Cleaning on affected contents
  • Restoration

You can view more information on microbial growth in and/or around the home per the EPA here.

Our crews are available 24 hours a day and 7 days a week at 419-299-3774.  You can also email our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com with your microbial growth questions.  We offer inspections for our clients. Call us today to set up an inspection.  Check out our other blogs for more information on microbial growth and your home.

We're here to help through out the entire process. 

Experiencing a Fire

1/10/2019 (Permalink)

Experiencing a fire, whether it’s in your home or your business, can cause great concern and stress for you as the homeowner or business owner. If you carry insurance, did you know that SERVPRO® of Hancock County can help you make a claim. We’ll even work with your insurance throughout the entire process to ensure that you’re going to receive the very best results possible. You can either call us at 419-299-3774 and give us your information, or you can fill out a “Request Help” form on our website!

SERVPRO® of Hancock County is known for their fire damage restoration and cleanup. It’s important to call SERVPRO® of Hancock County, as well as your insurance company, as soon as the fire is put out. The 48 hours following a fire are the most important for SERVPRO® when it comes to assessment, cleanup, and restoration. We have suggestions of local contractors for your rebuild services as well. Our local contractors are highly recommended and will work with your insurance company as well! So, if you’re looking to having an ending result that looks “Like it never even happened®” call SERVPRO® of Hancock County at 419-299-3774.

Meet Deb Mericle, Office Administrator

1/7/2019 (Permalink)

Welcome to our new exciting blog featuring our employees.  These HEROS are first to your disaster – what better way to get to know them then a little Q&A.  We sat down with each our team members and got a short bio on them. 

For our fifth week, we introduce Deb Mericle, our Office Administrator.

What interested you to apply to work at SERVPRO® of Hancock County?

Deb – I loved the idea of going in to a field that allowed me to help others during trying times.

Do you have family or kids?

Deb – I am married with three children. My children range in age from 10 – 20.

What are your hobbies?

Deb – I love to cook, read, sing karaoke with my kids.

What’s your favorite food?

Deb – Favorite? I love all food.

What’s your favorite part of working at SERVPRO® of Hancock County?

Deb – Working with an incredible group of dedicated coworkers who put out clients first.

What is your favorite activity?   

Deb – I love camping with my family.  

What is your favorite quote? Why?

Deb – “A person who never made a mistake, never tried anything new.” – Albert Einstein

Thanks Deb for taking the time to share with us a little bit about yourself! You can reach Deb by email at dmericle@SERVPROhancockcounty.com. He can also be reached directly at 419-299-3774. Remember we’re always here to help, ‘Like it never even happened®’.

We're Here to Help

11/16/2018 (Permalink)

Like It Never Even Happened®

Experiencing a loss of any kind is never fun. Whether it’s a water loss, fire damage, or microbial growth, SERVPRO® of Hancock County can help you with your situation. We are your local, hometown cleanup and restoration company, and our goal is to be as close-knit with the Hancock County community as possible. We strive to provide excellent service. 

The quickest, and most efficient contact method for reaching us, is to give us a call of our local franchise location! Our telephone number is 419-299-3774. Don’t bother calling those companies who may take upwards of a week to get in touch with you. You can call us 24/7, we will be available as quickly as possible! You can also reach us by emailing our Production Manager, Chase at CPerkins@SERVPROhancockcounty.com

Don’t let your damages go without care, the staff at SERVPRO® of Hancock County can help!

November Newsletter

11/6/2018 (Permalink)

From the Desk of Rick Franks, Owner:

November 2018


As we start to rev up for the holiday season, and make those last minute adjustments before year end, it's easy to get caught up in the day to day whirlwind. It's important to take a few breaths
and remember why we do what we do. If you're in Insurance, the day to day file keeping can be daunting but without doing what you do, family and business in our community could find
themselves homeless and devastated when that 100 year flood or lightning strikes. In Real Estate, a family could find themselves signing a bad contract and losing their most valuable assets if
you didn't protect them. From our police and firefighters to our judges and city officials we all play a role in protecting the jobs and families of our community. So often we fixate on the things
that go wrong in our country and our world and we forget how important our work is and how it impacts and blesses the lives around us.


One way to help your organization is to remember your mission vision and purpose. Here at SERVPRO® of Hancock County we try to regularly reflect on our mission vision and purpose.


Our Mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect.


Our Vision is To be the Preferred Restoration Team in Hancock County, Creating Value for our Customers, Stakeholders, and Coworkers


Our Purpose is encapsulated in our Incorporated name WGB Restoration Inc. WGB stands for With God’s Blessing. This is not a religious statement as much as it is a recognition that we have
been given the privilege of being alive and we should seek to imitate that gift of life by blessing or doing good to the lives around us.


Making a difference is what we all want to do, being purposeful in making a difference is how you lead.


Happy Thanksgiving!

Hancock County 24/7 Emergency Service

10/24/2018 (Permalink)

Chase, our Production Manager is ready to help!

SERVPRO® of Hancock County, a locally owned and operated company located in Findlay, Ohio -  providing 24-hour, 7 days a week, emergency services. When you are dealing with an emergency situation, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the situation.

We Answer the Phone Ready to Help Call Today – 419-299-3774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO® of Hancock County has the specific training and experience to help you through this tough time. We specialize in restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO® Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the home or business
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity available (on-site)? 

After receiving your phone call, our Production Manager, Chase will assemble our highly trained technicians who can respond immediately to your residential or commercial emergency. Rest assured, no matter the size - our HEROES are always ready for any emergency that comes up.  We're here to help, 'Like it never even happened®'.

About SERVPRO® of Hancock County 

SERVPRO® of Hancock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reach directly by calling 419-299-3774 or by emailing our Production Manager, Chase at cperkins@SERVPROhancockcounty.com.

Why SERVPRO®?

10/16/2018 (Permalink)

SERVPRO® of Hancock County

Why should you choose SERVPRO® of Hancock County to assist with your restoration needs?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO® Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO® Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO® of Hancock County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Our caring staff is available 24/7 to help! Call us at 419-299-3774 with any questions!

Q&A With Chase Perkins

9/26/2018 (Permalink)

Question:

What can I save when my basement or space has a large amount of mold growth?

Answer:

When I get this question from a client in their home, I ask them what contents that are affected are keepsakes or cannot be thrown away for any reason, and what could be parted with. The client and I then go over the contents that the customer tells me that they must have. I inform them that any contents kept in cardboard boxes must be removed from the box and have the box thrown away. Contents that are kept in plastic bins with lids are salvageable and should be kept in the bin, but the bin needs to be cleaned. Whether the customer has insurance or is paying out of pocket a big decision needs to be made about the remaining contents. Of these contents what are you willing to pay to have cleaned? Keep in mind that the cleaning may cost just as much as what the item is worth. After this decision is made by the homeowner, the items to be cleaned will be treated with anti-microbial and put in an uncontaminated area, as well as any of the totes already removed. When we perform remediation services in a home we start first with any structure demolition, and then move to contents. Cleaned contents must be placed in an uncontaminated area until the affected area they were removed from has been cleaned. Paper products that are keepsakes, such as cards or pictures are a tough subject. These materials can be treated with anti-microbial, but it cannot be guaranteed that they will not be damaged. Lightly applying anti-microbial through a micro-mist will most likely not damage the item, but it will only treat the surface growth. That item would be a contaminate to an unaffected area. So basically, if you don’t want to take the risk of damaging a card or picture but want it saved, after it has been sprayed the item should be placed in an air tight container just as a keepsake. These items should not be left out in an uncontaminated area as they could spread mold spores. It is very important to know that items should not be taken from any space that is affected and placed in an unaffected area. 

If ever you have any questions, you can reach us at 419-299-3774.

Remember we're here to help!

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