Recent Posts

Viva Vacation!

6/10/2019 (Permalink)

Why SERVPRO Viva Vacation! Viva Vacation

Viva Vacation

Fresh mountain air, swimming with dolphins, sipping wine at Martha’s, or taking a stroll on the boardwalk, we all want them, we all need them.  Whether you're a mouse ears fanatic or all inclusive resorts snorkeler, vacations are important. Before you pack your suntan lotion and best Hawaiian shirt there's a few things you should really do to protect your home, so we made a little checklist to help you out.   

  • Turn the water heater to vacation setting.
  • Shut off the water main, or all other shut off valves
  • Adjust the thermostat (never below 50°)
  • Ask someone you trust to stop by and check on your house while your gone
  • Make sure all your doors and windows are locked
  • Get a timer that turns on and off a lamp or 2 around the same time you would if you were home
  • Check your fuse box and make sure your sump pump is working
  • Clean out rain gutters
  • Check your washing machine, nothing worse then coming home to a musty, moldy load of laundry.
  • Stop the mail and newspaper or have someone you trust pick it up.
  • Park your car inside the garage
  • Turn on your porch lights and or Install motion activated sensors on outdoor floodlights.  
  • Unplug appliances and electronics to reduce chances of a short.
  • Check smoke detectors
  • Cut your grass, and if your going to be away too long hire a reputable bonded lawn care company to take care of the lawn till you get back.
  • Leave a key with a trusted friend or relative
  • Call your credit card company and home security company let them know you’ll be out of town
  • Take out the trash, especially anything that might start to stink
  • Dispose of any food that could go bad before you return from vacation

If something happens during your vacation, SERVPRO® of Hancock County is always here to help.  Our highly trained team can assess the damages, email or text you pictures, and start cleaning or fixing your home, so you can finish your vacation with peace of mind.  SERVPRO® of Hancock County is ready for whatever happens with the team and the tools to make it "Like it never even happened."

Life is Good

5/20/2019 (Permalink)

Why SERVPRO Life is Good Life is Good

From the Desk of Owner, Richard Franks:

Life is good

We used SERVPRO® of Hancock County for mold remediation services. We could not have been more impressed and satisfied with the knowledge of the staff, willingness to accommodate, and the finished product. They were understanding to our situation and their industry knowledge helped ease our concerns. There was absolutely no high pressure sales pitches. Their ability to provide concise answers and solutions ultimately sold us on the company and we are glad we chose them.

(Recent SERVPRO® of Hancock County Customer)

Building a successful company that takes care of the needs of customers is what it is all about. For most of my life I was on the front line, traveling to natural disasters, meeting with people impacted by fire, flooding, tornadoes, hurricanes, and even Eagle Creek when it gets out of its banks. For decades, I hauled away damaged walls, carpets, roofs, and closet doors. We helped people connect with the right carpenter, drywall installer, or general contractor. We traveled from Findlay to Fostoria, from Upper Sandusky to Ottawa and across the United States to Texas and Wisconsin. As I get older and find it harder to lug out that extractor full of muck, I find myself actually helping more people then I use to. By spending my time focusing on our mission to develop a team of quality people who focus on excellent service, fairness and mutual respect, we reach and help more and more people every year. I miss the personal face to face satisfaction of restoring someone's home and property, but helping the next generation of mitigation specialists to live out our mission to make Fire and Water damage “Like it never even happened®”, is deeply satisfying, and I know we have the right people when I see reviews like this.    

Real Estate Season is upon us!

5/6/2019 (Permalink)

The hot real estate season is upon us, for insurance agents it’s time to get out there and network with the realtors, and market those
new homeowners. For SERVPRO of Hancock County Heroes, it’s home inspections, spring cleaning and mold remediation season. Everyone knows SERVPRO of Hancock County for Fire
and Water damage cleanup “Like it never even happened.”, but people are often surprised to learn the other services we offer.

SERVPRO of Hancock County also offers:
*Duct Cleaning
*Power Washing
*Marble cleaning
*Hoarder trash out
*Mold testing
*Mold remediation
*Crime scene clean up
*Medical facility decontamination
*MRSA decontamination
*Boat cleaning
*Industrial plant cleaning
*Emergency Laundry pick up and Cleaning
*Ultrasonic parts cleaning
*Board up and tarping services
*Lead abatement
*Pet and wild animal damage cleanup and deodorization.
*Sewage and biohazard remediation
*Skunk deodorization
*Tear gas clean up
*SERVPRO of Hancock County is the only company in Hancock
county equipped to handle anthrax
*House gutting and controlled demolition
*After construction clean up
*Insulation removal and installation
*Paint and sealing services
*Fire contents
*Art restoration
*Oriental rug full immersion cleaning and rack drying
*Emergency Ready Planning (at no charge)

We’re the pro’s with the training and experience to make it “Like it never even happened.”, others may imitate us but few are prepared for whatever happens.

Biohazard Clean Up

4/3/2019 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO® of Hancock County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?
Call Us Today – (419) 299-3774

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO® of Hancock County Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO® of Hancock County realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

 We are proud to serve our local communities:

  • Findlay
  • Fostoria
  • McComb
  • Bluffton
  • Benton Ridge
  • Arlington
  • Ottawa
  • Upper Sandusky

Do you think you have microbial growth in your home?

3/29/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Not all "black mold" is toxic. We can test this for you.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediation for your mold infestation.

Call us today at 419-299-3774 or email our Production Manager, Chase Perkins at to schedule a free visual inspection at your home or business. 

What are IICRC Standards and why is it important?

3/29/2019 (Permalink)

Have you ever taken the time to fully research the company in which you are using for your restoration and/or cleanup services? Are they working up to IICRC standards? Do they have 24 hour response services? If not, then you should reconsider the company you’re using.

SERVPRO® of Hancock County is the expert restoration company in the area for water and fire cleanup. We are Certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which means that our technicians use high quality products, advanced knowledge, along with strategic techniques, to restore your home, business, contents, and more! Having an IICRC Certified team enter your home will assure you that the job is being performed accurately, with proper planning, and according to strict guidelines that result in a great outcome!

Our team at SERVPRO® of Hancock County makes customer service their top priority, and when we leave, it’ll look "Like it never even happened.®” You can learn more about IICRC Standards here.

Our staff constantly undergoes continuing education to ensure we remain a leader in the restoration industry. Rest assured we take care of your home or business as though it was our own. If you are in need of remediation services, reach out to us 24/7/365 at 419-299-3774 to speak with staff today!

SERVPRO® of Hancock County Open House

3/29/2019 (Permalink)

Community SERVPRO® of Hancock County Open House Open House

We’re excited to announce our 2nd Annual Open House Expo for 2019! We’ll be opening our doors to the public to meet and greet with our staff, enjoy good food, good company and a live demonstration! We’ll be offering door prizes, yard games, lunch, and the chance to meet and talk with our Heroes!

Come join us at:

SERVPRO® of Hancock County

16406 US 224 East Suite A

Findlay, Ohio 45840

Friday, April 26th from 11AM - 4PM

You can RSVP for this FREE event with Deborah Mericle at 419-299-3774 or by emailing her at

Our crews will be available for questions and to share their vast knowledge with our customers. We will also have a live demonstration to show what our crews do when you have remediation needs. 

Our Heroes are the first to your home or business when disaster strikes. Our trained technicians will take you through each of the steps to make sure you know that first, We’re Here to Help and our goal is to make your disaster “Like it never even happened®”. This is a great opportunity to meet the Heroes that come in to your home.

Check out our Social Findlay Event Page for more information!

April 3rd CE Credit Course

3/29/2019 (Permalink)

SERVPRO® of Hancock County is proud to offer our 2nd CE class of the year.  On April 3rd, 2019 we are offering our SERVPRO® Course number 53713 for insurance professionals. This course has been specifically designed to teach and explain the special procedures used by
professionals in Restorative Drying for Water Damage for the insured. This course has been specifically designed to teach and explain the special procedures used by professionals in mitigating and restoring water loss claims for the insured. The purpose o f the course is to provide you, the insurance professional, with a better
understanding of the work performed by the
mitigation vendor at water loss work sites. You will learn emergency tips which can drastically reduce the cost of the claim if performed in a timely manner. We will demonstrate examples of work performed to mitigate water losses. This course will help you better understand what your insured is going through when they have a water loss and the drying procedures that take place.

We're excited for our local insurance agents and adjusters to join us in learning about Restorative Drying for Water Damage.  Our owner, Rick Franks has 20+ years of experience in the Restoration business. If you're interested in getting a list of all our future classes, check out our Events page at SERVPRO® of Hancock County Events.

You can also email Deborah Mericle for our class offerings this year or to secure your spot today!

Checking for Microbial Growth in Your Home

3/26/2019 (Permalink)

We’ve previously talked about how microbial growth can find its way into your home. Moisture, rain fall, leaking, and floods can all be a cause to growth in the home. However, do you know what areas to check for growth?

The bathroom, kitchen and basement are the most susceptible rooms in the home, given that they typically have the largest amount of moisture. In addition to the following areas, you should check your washer for leaks, growth in or around seals, and in tubing.


-Under the sink, especially around the pipes where water could leak or accumulate.

-Around the toilet

-Near the ventilation system. Although it is a vent for moisture, growth could be possible.


-Under kitchen sink.

-In and around seals of the refrigerator.

-Around windows seals and edges.


-Walls and ceiling, especially near windows or cracks.

-Flooring in dark, moist areas.

-Check for cracks and leaks in foundation

Did you know SERVPRO® of Hancock County offers Free Inspections?  If you suspect you have microbial growth in your home, call us today at 419-299-3774 to set up a free inspection. Our Production Manager, Chase Perkins can come to your home or business and do a visual inspection.  Upon completion of the inspection, he can provide you with his findings and an estimate. 

Inspections can be set up by calling us at 419-299-3774 or emailing Chase at

Servicing Commercial Properties

3/26/2019 (Permalink)

SERVPRO® of Hancock County offers much more than fire and water damage clean up and restoration. We can assist your business with cleaning services as well! Whether the cleaning maintenance requires duct cleaning, grease removal, equipment cleaning, carpet cleaning, or more. We can do it all.

Why It’s Important to Maintain a Clean Business:

When your customers enter your place of business, you want them to enter a clean and odor free environment. Having a business that is healthy, clean, and odor free will also help the retention of loyal customers. This is especially the case if you own a restaurant.

Regular cleaning also helps with the distribution of germs and dust. Ducts can become lined with dirt, dust, and germs, which are spread throughout the area when the ventilation is in use. Duct cleaning may help maintain the distribution of that debris, helping to keep your business cleaner in the long run. This will also assist the ventilation system to work properly and longer.  

Commercial cleaning and restoration present unique challenges. You need a company that provides excellent results while minimizing the disruption to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO® of Hancock County has the training and expertise to help make it “Like it never even happened.®”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call us at 419-299-3774 to set up a Free Inspection for your business today!