Recent Posts

Sewage and Water Damage

4/3/2020 (Permalink)

Many people prepare for basement flooding, leaky windows, fire and more, but what about sewage back up? Sewage back up can cause much more damage to your property than meets the eye.  Flooding is one on the most common causes of sewage back up, however there are numerous other causes as well. Broken or collapsed sewer lines, overgrowth of tree roots into lines, and clogs can cause sewage back up as well. It is important to refrain from flushing foreign objects and pouring grease or oil down your drain.

HOW WE CAN HELP

SERVPRO® of Hancock County has highly trained technicians who specialize in restoration. With our 24/7 available emergency service and our trained team, we leave you with results that look "Like it never even happened."® Our team has expert experience in advanced water inspection, extraction, and drying.

THE WATER RESTORATION PROCESS

What you can do if sewage back up has caused water damage to your home or business…

STEP 1: Contact SERVPRO® of Hancock County immediately! You can do this by either calling us at 419-299-3774, or requesting help online at www.SERVPROhancockcounty.com.

STEP 2: Upon arrival to your property, our team will inspect the damage and create a detailed plan to follow as their next steps.

STEP 3: Our SERVPRO® team will use submersible pumps and industrial vacuums to eliminate the amount of water in your home or business. The quicker our team removes the water, the quicker that the drying process can begin. Carpet and padding will be removed if needed.

STEP 4: Once the water is removed from the affected area, technicians will use industrial dehumidification equipment and track the progress of that equipment to ensure a timely drying process.

STEP 5: Cleaning of any and all affected areas will be done with the proper products and equipment.

STEP 6: In order to restore your home or business to its previous conditions, our team may need to conduct drywall removal, hardwood floor repair, tile floor repair, carpet repair, and painting.

Commercial Business

4/1/2020 (Permalink)

SERVPRO® of Hancock County proudly serves the local community, which includes local businesses too! Water and fire restoration and cleanup is our expertise, but did you know that we have a variety of services that we’re trained to perform? In addition to water and fire cleanup, SERVPRO® of Hancock County can provide your local business with expert cleaning services. These services include air ducts, carpet and upholstery, biohazard and crime scene, and many more!

The most important part of our job is to make sure that you are able to reopen your business as quickly and efficiently as possible. We understand that closing your business can create tension and stress, and we do our very best to relieve that by providing immediate professional care. Visit our Home Page for a more in-depth and detailed look at what SERVPRO® of Hancock County can provide for you.

If you’re interested in having SERVPRO® of Hancock County assist your business with any of the above services, give us a call today at (419)-299-3774 or request help online at http://www.SERVPROhancockcounty.com/fnol.

Findlay Restoration

4/1/2020 (Permalink)

Flooding and water damage events at commercial properties in and around Findlay, Ohio, are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

You can call us, SERVPRO® of Hancock County at (419)299-3774.  We're available 24 hours a day 7 days a week.  Our highly trained staff will quickly evaluate your particular needs and work quickly. We will work with your insurance company and guide you through the entire process.  We're here to help you, "Like it never even happened."®

Experiencing a Fire? We Can Help!

2/27/2020 (Permalink)

From lost valuables to smoke odor, SERVPRO® of Hancock County is here to help. If your home or property has been exposed to fire damage, call us right away at 419-299-3774! Upon arrival to your property, our team will inspect and analyze the damage. Inspection is a very important step in the fire damage restoration process, because it will determine the next steps that our team will take.

For safety purposes, windows and walls that were lost due to the fire will be covered and boarded. If any roofing is missing or damaged, tarps may be placed over those areas. Following the safety walk-through, specialized equipment will be used by our trained technicians to remove soot and smoke from all exposed surfaces.

Any items that are able to be restored will be cleaned and sanitized. Our team uses expert techniques to restore your items to pre-fire conditions. Any smoke odor will be removed using industrial equipment including air scrubbers and fogging equipment.

The final steps in fire cleanup involve the restoration of your property. This could include drywall, paint, and/or carpet and more, depending on the extent of the damage.

We're here to help you through the entire process.  If you have any questions, call us at 419-299-3774

Why SERVPRO of Hancock County

2/21/2020 (Permalink)

10/16/2018

Why should you choose SERVPRO® of Hancock County to assist with your restoration needs?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO® Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO® Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO® of Hancock County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Our caring staff is available 24/7 to help! Call us at 419-299-3774 with any questions!

SERVPRO of Hancock County and What We Do For The Community

2/18/2020 (Permalink)

SERVPRO of Hancock County does more than just fire and water damage clean up and restoration. We do things like restoration for: fire, smoke and soot, water removal and dehumidification, mold mitigation and remediation, catastrophic storm response, move outs and document drying. Cleaning wise we do things such as; Air ducts and HVAC, biohazard, crime scene and vandalism, carpet, upholstery, drapes and blinds, ceilings, walls, and hard floors, and deodorization. Let our HEROES take care of your restoration/clean-up needs.

Any time you need anything done and you do not know who to call we will be there. Call us at 419-299-3774 or you can email our Office Admin Marci Meeker at mmeeker@SERVPROhancockcounty.com.

Let SERVPRO take care of you "Like it never even happened."

Smoke and Soot

2/18/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage in order to develop a comprehensive plan of action. Creating the correct plan of action will determine the following steps for the job. 

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO® of Hancock County will test the soot to determine the type of smoke damage that has occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?


Call Us Today! 419-299-3774

How to protect your home and family during a storm.

2/10/2020 (Permalink)

Year-to-year, the severity and frequency of bad weather is anyone’s guess. But, inevitably, a lot of homeowners end up dealing with property damage as a result of storms. Some things you can do to keep your home and family safe from these storms are...

1. REPLACE MISSING OR DAMAGED SHINGLES

If a shingle is damaged, it’s more likely to break free. If it’s missing, well then you’ve got a gap for wind to get under and do even more damage.

Note that when you’re installing or replacing shingles, they must be nailed properly — NOT above the nail line.

2. REPAIR LOOSE SIDING

The same rules as roofing apply to siding: it’s important to ensure your siding isn’t damaged.

3. KEEP YOUR GUTTERS CLEAR

Make sure your gutters are free-flowing and your downspouts flow away from your foundation.

Water damage or flooding is one of the quickest ways to devalue your home. So ensuring your gutters are clear is the first line of defense in helping water to flow away from your home. Which leads to another important preventative measure …

4. ENSURE WATER CAN FLOW AWAY FROM YOUR HOME

The grade of your lot should keep water flowing away from your home and into a ditch, drain, or some other proper retention area.

5. KEEP YOUR SUMP PUMP IN WORKING ORDER

Before Spring rains start up, we suggest checking whether your sump pump is in working order. If you want to feel extra-secure, having a backup sump pump is a sure-fire way to prevent basement flooding.

6. ENSURE PROPER SEALING OF DOORS AND WINDOWS

Wind only needs a small opening to get underneath something like a shingle or siding and rip it off. And in the event of tornadic winds, a small opening in your windows or doors could enlarge (read: break) and allow enough wind inside to compromise your home’s roof.

7. CHECK FOR LOOSE FENCE POSTS

Wind will surprise you. Anything that’s not nailed down is a liability, and that includes fence posts, which are often forgotten or ignored in homeowner’s storm-prep.

Checking your fence’s footing is as easy as giving each post a strong shake to check for loose ones.

8. REGULARLY TRIM YOUR TREES

Problem tree limbs can damage your home, a vehicle, or even your neighbor’s property. Regularly trimming the trees on your property is an excellent way to protect your roof and windows.

9. WALK AROUND YOUR PROPERTY

A lot of people don’t have the time or skills to check and/or repair everything on their property before storm season kicks up. But, if you know a storm is coming, there are some very basic steps you can take to minimize its impact.

10. KEEP A GENERATOR ON HAND

A bad storm could potentially knock out power to your home for a couple of hours — or days. Having a generator on standby could go a long way towards ensuring you don’t lose your food, or the livability of your home until power is restored.

SERVPRO®- 24hrs a day 7 days a week!

2/10/2020 (Permalink)

SERVPRO® of Hancock County, a locally owned and operated company located in Findlay, Ohio -  providing 24-hour, 7 days a week, emergency services. When you are dealing with an emergency situation, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the situation.

We Answer the Phone Ready to Help Call Today – 419-299-3774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO® of Hancock County has the specific training and experience to help you through this tough time. We specialize in restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO® Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the home or business
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity available (on-site)? 

After receiving your phone call, our Production Manager, Chase will assemble our highly trained technicians who can respond immediately to your residential or commercial emergency. Rest assured, no matter the size - our HEROES are always ready for any emergency that comes up.  We're here to help, "Like it never even happened." ®

About SERVPRO® of Hancock County 

SERVPRO® of Hancock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reach directly by calling 419-299-3774.

What can really happen to your home after a storm

1/31/2020 (Permalink)

Lightning storms can occur anywhere in the U.S., and they bring the threat of fires and severe structural damage. Even if your lightning rods work properly by channeling the energy to the ground, it’s possible to see damage to electrical wiring, appliances, antennas, satellite dishes, cable or telephone lines, and steel framework. Unless there are signs of fire, be sure to stay indoors until the storm is over because your home will protect you.
Thunderstorms come with risks even if you aren’t hit by lightning. You could see dangerous flash flooding, hail and high winds.

Flooding presents a serious risk to your home and your safety. According to the U.S. National Severe Storms Laboratory, floods kills more people every year than lightning, hurricanes and tornadoes combined.

When it comes to structures, flooding can lead to dangerous contamination and damage to drywall, support beams and foundations. You are at risk for mold within the first 24 hours of a flood, so it’s vital to stop the water from flowing and start remediation quickly.

Different types of floods come with different risks. River floods and flash floods are common when snow melts and have been known to completely overwhelm structures. Coastal floods and storm surges are even more dangerous, and usually lead to evacuation warnings. These can destroy homes entirely, so it’s best to listen to weather reports and plan ahead. Debris flows, which are often made up of heavy mud and plant material, can crush houses and sweep them away.

Damage from wind can be widespread and can affect not only your structure but also surrounding landscaping and asphalt. Be aware of the potential for falling trees and poles and damaged power lines, and take care of these problems right away. After the storm, examine your property for structural damage to the home, including windows, siding and roofs. In the most extreme scenarios, roofs can be blown clean off.