Recent Posts

Experiencing a Fire

5/26/2022 (Permalink)

Experiencing a fire, whether it’s in your home or your business, can cause great concern and stress for you as the homeowner or business owner. If you carry insurance, did you know that SERVPRO® of Hancock County can help you make a claim. We’ll even work with your insurance throughout the entire process to ensure that you’re going to receive the very best results possible. You can either call us at 419-299-3774 and give us your information, or you can fill out a “Request Help” form on our website!

SERVPRO® of Hancock County is known for their fire damage restoration and cleanup. It’s important to call SERVPRO® of Hancock County, as well as your insurance company, as soon as the fire is put out. The 48 hours following a fire are the most important for SERVPRO® when it comes to assessment, cleanup, and restoration. We have suggestions of local contractors for your rebuild services as well. Our local contractors are highly recommended and will work with your insurance company as well! So, if you’re looking to having an ending result that looks “Like it never even happened,” call SERVPRO® of Hancock County at 419-299-3774.

Understanding Microbial Growth

5/26/2022 (Permalink)

Cracks, broken spouting, doorways, and windows can all lead to the accumulation of moisture in a condensed area. If you notice that there is an accumulation of moisture around your windows or doorways, on your walls, or around your home, it’s important to find the source immediately. That moisture can lead to the creation of microbial and/or fungal growth in the condensed areas, but thankfully SERVPRO® of Hancock County has trained experts to handle this for you.

The heroes at SERVPRO® are highly trained professionals who are experts in microbial remediation and removal. The Mold Remediation Process includes:

  • Assessment of the damages
  • Air filtration
  • Removal of microbial growth
  • Cleaning on affected contents
  • Restoration

You can view more information on microbial growth in and/or around the home per the EPA here.

Our crews are available 24 hours a day and 7 days a week at 419-299-3774.  You can also email our Production Manager, Chase Perkins at cperkins@SERVPROhancockcounty.com with your microbial growth questions.  We offer inspections for our clients. Call us today to set up an inspection.  Check out our other blogs for more information on microbial growth and your home.

We're here to help through out the entire process. 

Commercial Benefits

5/26/2022 (Permalink)

SERVPRO® of Hancock County proudly serves the local community, which includes local businesses too! Water and fire restoration and cleanup is our expertise, but did you know that we have a variety of services that we’re trained to perform? In addition to water and fire cleanup, SERVPRO® of Hancock County can provide your local business with expert cleaning services. These services include air ducts, carpet and upholstery, biohazard and crime scene, and many more!

The most important part of our job is to make sure that you are able to reopen your business as quickly and efficiently as possible. We understand that closing your business can create tension and stress, and we do our very best to relieve that by providing immediate professional care. Visit our Home Page for a more in-depth and detailed look at what SERVPRO® of Hancock County can provide for you.

If you’re interested in having SERVPRO® of Hancock County assist your business with any of the above services, give us a call today at (419)-299-3774 or request help online at http://www.SERVPROhancockcounty.com/fnol.

Whatever your commercial needs are, we're here to help!

Summer Rain

5/26/2022 (Permalink)

Summer typically brings a good amount of rainfall. As much as we all love the warmer weather, heavy rain can cause stress for many families. Those who are located in flood zones, have cracks in their foundations, or simply have a bad sump pump, will all, unfortunately, experience some sort of water damage. Water damage may occur occasionally for some, while others may have water damages each time that it rains. Having flood insurance and/or fixing cracks in your homes foundation can help to alleviate the stresses that come with water damages.

Why does my basement flood when it rains?

When the ground absorbs the water, the water needs somewhere to expel. The ground will eventually become saturated and need to get rid of the water that it has absorbed. Where does the water go? The rain drains into cracks in your homes foundation and creates havoc for your basement. In the event that your basement has standing water, it’s also important to understand the possible hazards.

If there are any electrical wires, outlets, cords, or the like, in the area, then it’s important that you do not enter the standing water. SERVPRO® of Hancock County is committed to keeping your family safe and getting your home back to normal as fast and efficiently as possible.

We're available 24/7 should you find yourself needing our water mitigation expertise.  We can be reached by calling 419-299-3774.

What is Certified: SERVPRO Clean?

5/26/2022 (Permalink)

Certified: SERVPRO Cleaned is a defensive viral pathogen cleaning program that brings a higher standard of clean to the shops, restaurants and businesses in your community. When you see the Certified: SERVPRO Cleaned shield on the facility you’re walking into, you’ll know they’re committed to a higher standard of clean. Going beyond standard janitorial cleaning, this program includes:

  • Cleaning processes and procedures that adhere to or exceed the standards set by the CDC and local authorities.

  • EPA-Approved Hospital-Grade Disinfectants that are National Sanitation Foundation certified for direct food contact surface use. Safe for you – not for viral pathogens.

  • Cleaning of all touchpoints and surrounding surfaces.

  • Disinfecting of non-porous surfaces.

  • More than 50 years of experience and expertise, making SERVPRO the #1 choice in cleanup and restoration.

So look for Certified: SERVPRO Cleaned shield in your community and walk in with confidence.

Have Questions? Call Today (419) 299-3774.

Water Damage: Things to Know About the Drying Process

5/26/2022 (Permalink)

If you happen to get water damage in your home or business you have probably had to get someone out there to dry it out and take care of the problem. have you ever wondered how the drying process works when this happens? Here are some tips on what we do here at SERVPRO of Hancock County to dry out your home or business from water damage.

After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

SERVPRO professionals will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

They also check the moisture levels to monitor the drying process.

If you get any type of water damage do not hesitate to call your local SERVPRO at 419-299-3774.

24 Hours a Day, 7 Days a Week

5/26/2022 (Permalink)

SERVPRO® of Hancock County, a locally owned and operated company located in Findlay, Ohio -  providing 24-hour, 7 days a week, emergency services. When you are dealing with an emergency situation, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the situation.

We Answer the Phone Ready to Help Call Today – 419-299-3774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO® of Hancock County has the specific training and experience to help you through this tough time. We specialize in restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO® Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the home or business
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity available (on-site)? 

After receiving your phone call, our Production Manager, Chase will assemble our highly trained technicians who can respond immediately to your residential or commercial emergency. Rest assured, no matter the size - our HEROES are always ready for any emergency that comes up.  We're here to help, "Like it never even happened."

About SERVPRO® of Hancock County 

SERVPRO® of Hancock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reach directly by calling 419-299-3774.

Water and Flooding in Hancock County

5/26/2022 (Permalink)

Findlay, Ohio is notorious for being located in a flood zone. It’s important to ask about flood zones when looking for homes in the area, and if you do live in a flood zone, it’s a great idea to have flood insurance. Although SERVPRO® of Hancock County would be more than happy to help you with any water damage that you may have due to flooding, we’d like to share some advice with our readers about flooding in our area, and what you can do about it.

We’ve recently experienced a warm spell after a great amount of snow and are expecting this next weekend quite a bit of rainfall, which has and will result in a large amount of basements to flood, both in and around the Hancock County area. Even after the rainfall has stopped, you’re still noticing a higher amount of water in your home. What’s happening? The ground around your home is still soft and saturated with water. When something reaches it’s highest level of saturation, the liquid tries to find a way out. In this case, the ground is holding water, in which it wants to get rid of, so the water can seep into your home through tiny cracks in the foundation.

The best way to prevent this problem is to have a contractor take a look at your home’s foundation, and consider having any issues fixed. Once you notice water in your home, it’s important that you call us immediately at 419-299-3774. If you have flood or home insurance, then we can help you make a claim and process that with your insurance company as thoroughly as possible. We're available 24/7 for all your emergency needs!

Why SERVPRO?

5/25/2022 (Permalink)

Why should you choose SERVPRO® of Hancock County to assist with your restoration needs?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO® Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO® Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO® of Hancock County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Our caring staff is available 24/7 to help! Call us at 419-299-3774 with any questions!

What to Expect

5/25/2022 (Permalink)

SERVPRO® of Hancock County, a locally owned and operated company located in Findlay, Ohio -  providing 24-hour, 7 days a week, emergency services. When you are dealing with an emergency situation, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the situation.

We Answer the Phone Ready to Help Call Today – 419-299-3774

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO® of Hancock County has the specific training and experience to help you through this tough time. We specialize in restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO® Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the home or business
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity available (on-site)? 

After receiving your phone call, our Production Manager, Chase will assemble our highly trained technicians who can respond immediately to your residential or commercial emergency. Rest assured, no matter the size - our HEROES are always ready for any emergency that comes up.  We're here to help, "Like it never even happened."

About SERVPRO® of Hancock County 

SERVPRO® of Hancock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reach directly by calling 419-299-3774.