Recent Posts

Polar Vortex

2/5/2019 (Permalink)

Storm Damage Polar Vortex Polar Vortex

The end of January weather created a lot of problems for the Midwest region. Schools closed for multiple days, while the children I'm sure enjoyed 3 days off from school, the cold temperatures brought more concern to home owners and parents.

Freezing temperatures and howling wind with the negative wind chill created havoc for the Midwest and frozen and broken pipes. 

So what is a Polar Vortex? From website we learned:

"The polar vortex is a large area of low pressure and cold air surrounding both of the Earth’s poles. It ALWAYS exists near the poles, but weakens in summer and strengthens in winter. The term "vortex" refers to the counter-clockwise flow of air that helps keep the colder air near the Poles. Many times during winter in the northern hemisphere, the polar vortex will expand, sending cold air southward with the jet stream (see graphic above). This occurs fairly regularly during wintertime and is often associated with large outbreaks of Arctic air in the United States. The one that occurred January 2014 is similar to many other cold outbreaks that have occurred in the past, including several notable colder outbreaks in 1977, 1982, 1985 and 1989.

There are several things the polar vortex is NOT. Polar vortexes are not something new. The term “polar vortex” has only recently been popularized, bringing attention to a weather feature that has always been present. It is also not a feature that exists at the Earth’s surface. Weather forecasters examine the polar vortex by looking at conditions tens of thousands of feet up in the atmosphere; however, when we feel extremely cold air from the Arctic regions at Earth’s surface, it is sometimes associated with the polar vortex. This is not confined to the United States. Portions of Europe and Asia also experience cold surges connected to the polar vortex. By itself, the only danger to humans is the magnitude of how cold temperatures will get when the polar vortex expands, sending Arctic air southward into areas that are not typically that cold.

In short, there is no cause to be alarmed when you hear about the polar vortex, but you should be prepared for colder temperatures. Check the forecast for your area on to ensure you are dressed appropriately. It is also a good idea to check the items in your home and car emergency kits at the beginning of each winter season to ensure you are prepared for any type of hazardous winter weather."

If you find yourself with water damage due to the Polar Vortex, remember your SERVPRO® of Hancock County employees are here to help! We can be reached at 419-299-3774 - 24/7.

SERVPRO® of Hancock County Offers CE Class

2/5/2019 (Permalink)

Why SERVPRO SERVPRO® of Hancock County Offers CE Class Understanding Mold in Restoration Industry

SERVPRO® of Hancock County is proud to offer our first CE class of the year.  On February 6th, 2019 we are offering our SERVPRO® Course number 58842 for insurance professionals. This course has been specifically designed to teach and explain the special procedures used by
professionals in mitigating mold claims for the
insured. The purpose o f the course is to provide you, the insurance professional, with a better
understanding o f the work performed by the
mitigation vendor that involve mold. You will learn
tips which can drastically reduce the cost o f the claim if performed in a timely manner. We will demonstrate examples o f work performed to mitigate mold damage. This course will help you better understand what your insured is going through when they have mold damage.

We're excited for our local insurance agents and adjusters to join us in learning about Mold in the Restoration Industry.  Our owner, Rick Franks has 20+ years of experience in the Restoration business. If you're interested in getting a list of all our future classes, check out our Events page at

You can also email us at dmericle@SERVPROhancockcounty for our class offerings this year.

Water & Flooding in Findlay, Ohio

2/5/2019 (Permalink)

Findlay, Ohio is notorious for being located in a flood zone. It’s important to ask about flood zones when looking for homes in the area, and if you do live in a flood zone, it’s a great idea to have flood insurance. Although SERVPRO® of Hancock County would be more than happy to help you with any water damage that you may have due to flooding, we’d like to share some advice with our readers about flooding in our area, and what you can do about it.

We’ve recently experienced a warm spell after a great amount of snow and are expecting this next weekend quite a bit of rainfall, which has and will result in a large amount of basements to flood, both in and around the Hancock County area. Even after the rainfall has stopped, you’re still noticing a higher amount of water in your home. What’s happening? The ground around your home is still soft and saturated with water. When something reaches it’s highest level of saturation, the liquid tries to find a way out. In this case, the ground is holding water, in which it wants to get rid of, so the water can seep into your home through tiny cracks in the foundation.

The best way to prevent this problem is to have a contractor take a look at your home’s foundation, and consider having any issues fixed. Once you notice water in your home, it’s important that you call us immediately at 419-299-3774. If you have flood or home insurance, then we can help you make a claim and process that with your insurance company as thoroughly as possible. We're available 24/7 for all your emergency needs!

Snow and the Home

1/18/2019 (Permalink)

Water Damage Snow and the Home Snow on your roof?

Storms of any kind can leave your home with minor to extreme damages. We're prepping for a few days of snow to fall, dropping temperatures, blowing snow, slippery roads, and more. Have you ever considered what snow can do to your home?

With snow, typically comes mid to high wind gusts, sleet in some cases, and very low temperatures. If your home is not equipped with storm windows and doors, then you may be experienced either lost heat from your home and/or cold winds coming inside. Rolling into cold temperatures inside the home, pipes can freeze and burst. If a pipe does burst, you will be left with water damage. It’s important to contact SERVPRO® of Hancock County IMMEDIATELY, as we are the expert water damage restoration and clean up crew.

You can like our Facebook page for updates on jobs that we’re currently working on, before and after pictures, and weather updates for the Hancock County area!

We're available 24 hours a day, 7 days a week to help! You can reach us by calling 419-299-3774 or emailing our Production Manager, Chase Perkins for assistance. We work with all insurance companies if you find yourself in need!

SERVPRO® of Hancock County: Serving Findlay residents and many more!

1/10/2019 (Permalink)

Water Damage SERVPRO® of Hancock County: Serving Findlay residents and many more! This sump pump failure resulted in a flooded crawlspace.
A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding, because they are the lowest level of a building and are normally built partly or entirely below ground level. Hancock County is notorious for being in a flood zone, and we’re proud to serve our community with our highly trained technicians.

There are a number of reasons why your Hancock County basement could flood, including: 

  • Flooding from Eagle Creek or the Blanchard River
  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

SERVPRO® of Hancock County is available 24/7 to assist with your needs. We can be reached at 419-299-3774 or by emailing our Production Manager, Chase at

You can also message us through our Facebook page,

We're here to help! We will work with your insurance company to make the process easier for you.  See our blog post about water damage prevention to help save your home before water damage occurs!

Findlay Commercial Restoration

1/10/2019 (Permalink)

Commercial Findlay Commercial Restoration We're here to help!

Flooding and water damage events at commercial properties in and around Findlay, Ohio, are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

You can call us, SERVPRO® of Hancock County at (419)299-3774.  We're available 24 hours a day 7 days a week.  Our highly trained staff will quickly evaluate your particular needs and work quickly. We will work with your insurance company and guide you through the entire process.  We're here to help you, "Like it never even happened®."

Smoke and Soot Clean Up In Hancock County

1/10/2019 (Permalink)

Fire Damage Smoke and Soot Clean Up In Hancock County Fire Damaged home in Hancock County

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage in order to develop a comprehensive plan of action. Creating the correct plan of action will determine the following steps for the job. 

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO® of Hancock County will test the soot to determine the type of smoke damage that has occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today! 419-299-3774

Sewer Back up and Water Damage

1/10/2019 (Permalink)

Water Damage Sewer Back up and Water Damage Our HEROES are here to help!

Many people prepare for basement flooding, leaky windows, fire and more, but what about sewage back up? Sewage back up can cause much more damage to your property than meets the eye.  Flooding is one on the most common causes of sewage back up, however there are numerous other causes as well. Broken or collapsed sewer lines, overgrowth of tree roots into lines, and clogs can cause sewage back up as well. It is important to refrain from flushing foreign objects and pouring grease or oil down your drain.


SERVPRO® of Hancock County has highly trained technicians who specialize in restoration. With our 24/7 available emergency service and our trained team, we leave you with results that look “Like it never even happened®.” Our team has expert experience in advanced water inspection, extraction, and drying.


What you can do if sewage back up has caused water damage to your home or business…

STEP 1: Contact SERVPRO® of Hancock County immediately! You can do this by either calling us at 419-299-3774, or requesting help online at

STEP 2: Upon arrival to your property, our team will inspect the damage and create a detailed plan to follow as their next steps.

STEP 3: Our SERVPRO® team will use submersible pumps and industrial vacuums to eliminate the amount of water in your home or business. The quicker our team removes the water, the quicker that the drying process can begin. Carpet and padding will be removed if needed.

STEP 4: Once the water is removed from the affected area, technicians will use industrial dehumidification equipment and track the progress of that equipment to ensure a timely drying process.

STEP 5: Cleaning of any and all affected areas will be done with the proper products and equipment.

STEP 6: In order to restore your home or business to its previous conditions, our team may need to conduct drywall removal, hardwood floor repair, tile floor repair, carpet repair, and painting.

Emergency Ready Program (ERP)

1/10/2019 (Permalink)

Commercial Emergency Ready Program (ERP) We're available 24/7 to assist with your mitigation needs.

If you own a business, you may want to consider having our SERVPRO® of Hancock County team create an Emergency Ready Program (ERP).

50% of businesses will not reopen after they suffer from a disaster. Save your business today by contacting SERVPRO® of Hancock County to have an ERP completed. Having an Emergency Ready Program created is completely FREE of cost. Our team only needs a few minutes of your time.

An ERP will include all of the most important information about your business. For example, where the fire exits are located, where the fire extinguisher is located, photos of your business inside and out, shut-off valves for water, priority areas, points of contact, and many more. This information can be made available to your employees, providing an excellent training tool for immediate disaster response.

Your Emergency Ready Program will not only be valuable to your business and employees, but it will also provide vital information to the response team in the event of a disaster. Having your ERP on file with SERVPRO® of Hancock County's response team will eliminate confusion and planning time. This will allow our team to know exactly where things are located, allowing them to re-mediate the structure as quickly as possible.

If you're interested in having us contact you regarding setting up a time for have your free ERP completed, please email our Marketing Representative, Angie, at

Tips to Help Prevent Water Damage

1/10/2019 (Permalink)

The stress of handling after-flood water damage can cause an interruption for you. Here are a few tips to help prevent water damage and flooding in your home:

  1. Clean Your Spouting and Gutters. If your home is located underneath large trees, it is a good idea to remove debris from your gutters in order to prevent clogging. Clogged debris could cause water overflow and damage to your walls and siding.
  2. Check Your Door and Window Sealing. In the event of heavy downpours, you will want to make sure that there are no gaps or holes in the sealing of doors and windows. This will prevent water from seeping in through the gaps and possibly causing water damage to your home. If water comes in through the sealant, then it may cause damage to other sections of the sealant as well.
  3. Check Your Sump Pump. Check the sump pit for debris and clogging. Ensure that the float switch is working properly. This will allow the sump pump to correctly switch on and off when water levels change. Have a plumper check your sump pump to see if any updates or new installments are needed.
  4. Locate Your Water Valve. In the event that there is flooding in your home, and you can find the source, shut off the water valve if possible. Although the water will still be in your home, this will ensure that no new amounts of water enter the home from that valve.

You can always reach out to us at 419-299-3774 if you have any questions!