Recent Posts

Understanding Microbial Growth

9/14/2021 (Permalink)

Cracks, broken spouting, doorways, and windows can all lead to the accumulation of moisture in a condensed area. If you notice that there is an accumulation of moisture around your windows or doorways, on your walls, or around your home, it’s important to find the source immediately. That moisture can lead to the creation of microbial and/or fungal growth in the condensed areas, but thankfully SERVPRO® of Hancock County has trained experts to handle this for you.

The heroes at SERVPRO® are highly trained professionals who are experts in microbial remediation and removal. The Mold Remediation Process includes:

  • Assessment of the damages
  • Air filtration
  • Removal of microbial growth
  • Cleaning on affected contents
  • Restoration

You can view more information on microbial growth in and/or around the home per the EPA here.

Our crews are available 24 hours a day and 7 days a week at 419-299-3774. We offer inspections for our clients. Call us today to set up an inspection.  Check out our other blogs for more information on microbial growth and your home.

We're here to help through out the entire process. 

Commercial Benefits

9/14/2021 (Permalink)

SERVPRO® of Hancock County proudly serves the local community, which includes local businesses too! Water and fire restoration and cleanup is our expertise, but did you know that we have a variety of services that we’re trained to perform? In addition to water and fire cleanup, SERVPRO® of Hancock County can provide your local business with expert cleaning services. These services include air ducts, carpet and upholstery, biohazard and crime scene, and many more!

The most important part of our job is to make sure that you are able to reopen your business as quickly and efficiently as possible. We understand that closing your business can create tension and stress, and we do our very best to relieve that by providing immediate professional care. Visit our Home Page for a more in-depth and detailed look at what SERVPRO® of Hancock County can provide for you.

If you’re interested in having SERVPRO® of Hancock County assist your business with any of the above services, give us a call today at (419)-299-3774 or request help online at

Storm Team Ready!

9/14/2021 (Permalink)

Storms typically bring wind and rain showers, and both can cause damage to communities in it’s pathway.  Severe storms occur when hail, high wind, and tornadoes are present within the storm. High winds can remove siding from your home, tear shingles off of your roof, and even blow foreign debris in the air. If you’re local weather service announces that a severe storm watch or warning are in effect, you should take precautions to protect yourself.

  • Supply your home with an emergency supply kit.
    • Recommended items include a first aid kit, food (non-perishable), water, battery operated flashlights, hygiene items and sometimes cash.
  • Create a family emergency exit plan.
  • Stay inside.
  • Secure any outdoors objects such as patio furniture, décor, etc. to prevent them from blowing away or being damaged.

When a storm presents itself unexpectedly, actions need to be taken immediately. Local emergency services will be on standby, as well as your local SERVPRO® of Hancock County. As soon as you realize you have water, storm, or fire damage, call us immediately. We can be on site as soon as possible with skilled professionals and advanced equipment.

Call us at 419-299-3774 to assist with any of your mitigation needs from storms or flooding. 

Certified Renovator

9/14/2021 (Permalink)

Before you cut a wall or attempt to do your own disaster restoration, consider this... One of our highest priorities at SERVPRO® of Hancock County is safety, for both our workers and your family. Homes can have hidden problems such as lead and asbestos, as well as microbial growth.

At SERVPRO® of Hancock County, we consistently train our technicians, so that you can be rest assured that we will protect you. Substances like lead in paint or varnish can cause health effects to you and your family. We keep our staff up to date and in compliance with all EPA, OSHA, and Safety standards. For more information on the EPA's RRL rule, visit the EPA at

If you're concerned your home may be affected by lead, asbestos or microbial growth - call us at 419-299-3774 and have one our trained professional complete a free inspection. You can also reach our directly to our owner, Rick Franks at

Always remember we're here 24/7 to help you through any of your disaster needs. We're a phone call away to make it, "Like it never even happened."®

Biohazard Clean Up!

9/14/2021 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO® of Hancock County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?
Call Us Today – (419) 299-3774

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO® of Hancock County Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO® of Hancock County realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

SERVPRO of Hancock County and What We Do for the Community

9/14/2021 (Permalink)

SERVPRO of Hancock County does more than just fire and water damage clean up and restoration. We do things like restoration for: fire, smoke and soot, water removal and dehumidification, mold mitigation and remediation, catastrophic storm response, move outs and document drying. Cleaning wise we do things such as; Air ducts and HVAC, biohazard, crime scene and vandalism, carpet, upholstery, drapes and blinds, ceilings, walls, and hard floors, and deodorization. Let our HEROES take care of your restoration/clean-up needs.

Any time you need anything done and you do not know who to call we will be there. Call us at 419-299-3774 or you can email our Office Admin Marci Meeker at

Let SERVPRO take care of you "Like it never even happened."


9/13/2021 (Permalink)

Why should you choose SERVPRO® of Hancock County to assist with your restoration needs?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO® Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO® Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO® of Hancock County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Our caring staff is available 24/7 to help! Call us at 419-299-3774 with any questions!

Experiencing A Fire?

9/13/2021 (Permalink)

Experiencing a fire, whether it’s in your home or your business, can cause great concern and stress for you as the homeowner or business owner. If you carry insurance, did you know that SERVPRO® of Hancock County can help you make a claim. We’ll even work with your insurance throughout the entire process to ensure that you’re going to receive the very best results possible. You can either call us at 419-299-3774 and give us your information, or you can fill out a “Request Help” form on our website!

SERVPRO® of Hancock County is known for their fire damage restoration and cleanup. It’s important to call SERVPRO® of Hancock County, as well as your insurance company, as soon as the fire is put out. The 48 hours following a fire are the most important for SERVPRO® when it comes to assessment, cleanup, and restoration. We have suggestions of local contractors for your rebuild services as well. Our local contractors are highly recommended and will work with your insurance company as well! So, if you’re looking to having an ending result that looks "Like it never even happened,"® call SERVPRO® of Hancock County at 419-299-3774.

SERVPRO Can Help With Commercial Damage

9/13/2021 (Permalink)

Disaster can strike at any moment. Pipes can burst, equipment may stop working, or there may be a flood. It’s important to prepare for all situations, but even then, sometimes you cannot control them. When your business experiences a disaster, you are forced to temporarily close, which results in lost revenue and lost customers.

SERVPRO® of Hancock County can not only provide you with water and fire damage restoration, but we can use our advanced technology to clean the damaged contents as well. It’s important that we begin the restoration process on your place of business as quickly as possible. This will ensure that our technicians can do their job as correctly and quickly as possible in order to help you reopen your business. Our goal is to help you reopen your business as fast as we can and leave results looking "Like it never even happened."®

Don’t let your business close and lose money, call SERVPRO® of Hancock County as soon as you experience damage at (419)-299-3774.

You can also reach out to us through our website at:

School Is In Session

9/13/2021 (Permalink)

August is here which means it's back to school time! Educational institutions can depend on SERVPRO® of Hancock County. We're available 24/7 to make it "Like it never even happened."®

Educational institutions can depend on their local SERVPRO® Franchise Professional for fast, thorough service in the event of fire, water or mold damage. With 24-hour emergency response, SERVPRO® Franchise Professionals provide mitigation, cleanup and restoration services to reduce recovery costs and to help ensure minimal interruption to your curriculum.
Your local SERVPRO® Franchise Professional also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery and drapery dry cleaning, indoor air quality and vandalism cleanup. Our Franchise Professionals are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants.


• Fire, Smoke and Soot
•Water Removal and Dehumidification
• Mold Mitigation and Remediation
• Catastrophic Storm Response
• Move Outs and Contents Restoration
• Electronics and Equipment
• Document Drying
• Contents Claim Inventory Service


• Air Ducts and HVAC
• Biohazard, Crime Scene and Vandalism
• Carpet, Upholstery, Drapes and Blinds
• Ceilings, Walls and Hard Floors
• Deodorization

If you're in need of any of our services, we can be reached by calling 419-299-3774